Additional take care of existing fittings and the peoples are very friendly atmosphere
Additional take care of existing fittings and the peoples are very friendly atmosphere.
By Mahmud Hasan M.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
74 reviews
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Sweethome is a global online bathroom accessories and home decor products retailer, connecting the world's top design, production, logistics, warehousing, and other supply chain links, with the lowest production costs, the pursuit of high-quality, high-end products. Since its inception, the company has been adhering to the concept of "making your life sweet", and its products are mainly sold to the United States, Canada, Australia, the United Kingdom, Germany and other countries and regions.
Sweethome (sweethome247.com) has 74 customer reviews on The Fair Hearing, with an average rating of 2.8 out of 5.
74 approved reviews, newest moderated first
Additional take care of existing fittings and the peoples are very friendly atmosphere.
By Mahmud Hasan M.
I had an issue with my order and can't even get a hold on someone that can speak English!! they are scammer and good luck getting your money back. products are also fake.
By Ani
Response from Sweethome· Apr 20, 2023
You can also send us an email or click the message button in the lower right corner, leave us a message, we will help you solve the problem.
Installation instructions are very limited. Customer service was like speaking to your neighbors dog.
By Jeff Q.
I have tried to reach out to them several times about a warranty issue and only received 1 message back saying what can we do for you. I was very clear about the issue. Don't trust these people.
By Mohammed H.
Response from Sweethome· Nov 28, 2022
Hello, if there is any problem with the product, we are sure to help you solve the problem. We failed to find your email and order. We hope you can contact us again to deal with this warranty issue.
I am still waiting for a reply to my enquirey This item will not work for my bathroom can I exchange?
By nannypow
Response from Sweethome· Nov 9, 2022
Hello, don't wait, you have to contact :[email protected], we will arrange the return for you.
The valves where wrong
By Jason P.
Response from Sweethome· Nov 2, 2022
I failed to find the email you sent and have sent email to you, but you have not replied to me. I hope you can reply to me. We will try our best to solve the problem.
Had an issue and the company came back and resolved to my satifaction...good to know that a company stands behind their product and service..BillM
By BillM
Response from Sweethome· Oct 10, 2022
Hello, we apologise for the inconvenience caused, anyone who purchases a product from our website will receive an invitation to review it one month later. We apologise that your problem has not been well resolved and hope you will contact us again.
Black Single Handle Faucet - website says water saving bubbler to avoid splash. This faucet is not a bubbler and it splashes all over the place including floor. Emailed customer service - no reply. Be aware no drain control either.
By ron D.
Response from Sweethome· Sep 22, 2022
Hello, we are really sorry for the inconvenience caused to you, we have a commissioner for mail reply, sometimes may not be able to reply in time, but you can call our phone number, ready to serve you.