Sweet And RosyReviews of sweetandrosy.com

Their reply to my review was to send back the item but I guess they really didn't pay any attention to my comment. I have 5 different makes and models of machines, Viking, Singer, Brother, BabyLock and Janome. This DID NOT FIT ANY OF THESE MACHINES NOR DID IT FIT ANYONE OF MY FRIENDS MACHINES. So to say they didn't guarantee it would fit all machines, WHAT machine on earth does it fit??? If I had found this site first I would have never ordered the little sewing machine foot. It doesn't fit on any of the different makes or models of machines I own and I have 5 different Makes. To ship is back to UK is $15, The foot cost $16 so guess where that little foot is going...TRASH Sweet and Rosy.... You are going down. No where on their website lets you put a revue. Only happy faces... That's an indication right there they are a sham.

Placed an order and an entire month later nothing. When I try tracking the package never left China. Update: 16 days later I received my package, so 6+ weeks to get the order but I got it.

This company is one of the worst l have ever dealt with. I ordered and it took so in getting it and then it arrived while was on vacation. I didn't like the fit, so l sent them back in the original package. That was in February l was told that they couldn't give me a full refund because l sent it to manufacturing instead to the office. But they offered 30% refund lol .What a rip off no merchandise or money refund. I asked for the manufacturing address and told it is closed now. They didn't even send the address. I'll definitely research better in the future and never get in this situation again.

I ordered a couple of sets of DIY Magnet sticks and balls almost a week ago. I received an email confirmation with the comment " ... we're getting your order ready to be shipped. We will notify you when it has been sent." and am now concerned that the item is probably not going to be shipped, since it is probably sourced in China. I wish I had thought to check them out before ordering. The number of bad reviews for this company is not terribly confidence inspiring. There seems to be no way to contact customer service at that site, so I may be cancelling the order through my credit card provider. =========== UPDATE =========== Two weeks later, I received a notice from the vendor that the item was in transit on March 26 and was provided with a tracking number. I checked the tracking number over the next six weeks and there was no movement. Finally, the item arrived on May 29th. Checking back on the tracking number, I saw updates beginning on May 25th. No doubt, the COVID restrictions may have been a reason for the delay, but that's just a guess, since I received no explanation for the delay or a projected delivery date. I'm upgrading my experience because it was nice to actually receive my order.

Ordered elephant with baby sleeping on it. It took more than 3 weeks to come from China, it was limp and smaller then I thought, and the sewing on the belly appeared to have been repaired with simple white thread. Said I would like to return it and they said I should do return mail to ENGLAND! That would cost by far more than the gift itself. Skip it! ADDITION: After 3 months I got a reply asking what the order number is. I tossed everything a long time ago. And there seems to be no way to respond to their message asking for the account number, as there is no button that says "reply."

Late On a Sunday night, I ordered the Giant Elephant Baby Pillow from Sweet & Rosy thinking it was a unique baby shower gift. After almost immediately realizing my mistake, I tried to cancel my order within minutes of placing it. When I was unable to do so, I checked out their iron clad return policy. You’re pretty much screwed once you hit, PLACE ORDER. The payment was already posted to my credit card by the next morning. That was when I googled Sweet & Rosy.com and discovered this website and all of the negative reviews. If only I had done that prior to placing my order! The order finally arrived over 3 weeks later and 2weeks after the baby shower. The plastic bag, the so called pillow came in had 2 large gashes, exposing the plush animal. The elephant was much smaller than the Giant size it was supposed to be, and did not look like the adorable photo in their add. Sending it back to Sweet & Rosy was out of the question since shipping would cost almost as much as the item, AND you would still not be guaranteed a refund. Again their return policy comes in to play. Do yourself a favor and learn from my mistake. Do a little research and try to order from a reputable company. My Sweet And Rosy order# was 4800 and was placed on 1/19/2020. If I could give Zero stars, I would.

Update: I received the order! It matched the picture. Quality was that of a white t-shirt. I stand by my comment and rating of my “recent experience.” If you’re ordering something you want right away, wouldn’t recommend this site. @company - not even close to defamation. Spend your spare time helping out on the production line instead of using elementary scare tactics on last years disappointed customers. ———- Don't order if the gift is in any way time-sensitive. I can't even speak to the quality of their product because It's been a full month since I ordered and it has yet to be delivered. I've contacted customer service multiple times and while polite/responsive, entirely unhelpful in expediting or refunding. They don't refund until it's hit 60 days of delays.

If I could give a negative star I most definitely would. DO NOT ORDER ANYTHING FROM THESE SCAMMERS. You will wait at least over a month to even hear from after buying. Oh and do not expect any kind of support from the company. This is the biggest waste of money and time. I ordered a gift on Thanksgiving and now it is Christmas Eve and my gift never came I ordered for my wife talk about a Christmas demolition. I will never order not recommend this worthless company absolutely disguised......... thank you for completely ruining Christmas pos.