Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
61 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Birthday Gift? Christmas Gift? We've Got You Covered!
Sweet And Rosy (sweetandrosy.com) has 61 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
61 approved reviews, newest moderated first
Happy with my order. Arrived as expected and was good value for money I feel. When I did have a query, they got back to me and dealt with it well. Will buy again no doubt, thanks sweet and rosy!
By Claire S.
Response from Sweet And Rosy· Jun 10, 2020
Thank you Claire!
My order #13093 was confirmed on April 30,2020 at 2:10pm,$39.95 On May 3,2020 at 8:00pm order was shipped. I’m still wondering were is my order,I will be reporting them to the better business bureau. I need my money back. They need to stop using Cornovirus, I’ve received over a hundred packages since March. Stop taking our money
By karen L.
Response from Sweet And Rosy· Jun 10, 2020
Hi Karen, due to COVID-19, shipping has been delayed for all small family businesses across the globe. We're sorry about your bad experience and are doing our best to ensure shipments are back to normal ASAP.
2 months no package now says delivered to another state!! I want a refund
By pat
Response from Sweet And Rosy· Jun 11, 2020
Hi Pat, We do apologise for this! Please tell us your order number and we will be able to refund the order :) Thank you!
Do not order from this site because you will never get your items.
By Shay M.
Response from Sweet And Rosy· Jun 11, 2020
Hi Shay, I have refunded your order and apologise for the inconvenience. COVID-19 has affected all shipping companies and has also affected our business very heavily with 1-star reviews. I hope you can understand. We deeply apologise and are doing everything we can to speed up the process.
Ordered min 5/5 its 5/23 no shipment info definitely a scam
By dylisa 2.
Response from Sweet And Rosy· Jun 11, 2020
Hi Dylisa, Please provide your order number and I will be more than happy to help! Thank you
Ordered a rose best on 5/5. Today is 5/15. Here's my order status from USPS: LS332662882CN Origin Post is Preparing Shipment , , Parcel route on a map. The parcel hadn't moved in several days. I thought 6 day was enough to make it in time for Mother's Day. Nope. Can't get a refund, either. Have no idea when it will go out. I'm in the dog house, living there till next Mother's Day.
By Sgt James L.
Response from Sweet And Rosy· Jun 11, 2020
Hi Sgt James Lewis, Please provide your email/order number so that I can assist you. Once I have those details I will be able to refund your order. Thank you
Wish I read these reviews prior to ordering. This has got to be a scam. They sent an email telling me my order shipped and gave me a tracking# on 4/19. There still has not been any movement on said package. Been corresponding back and forth via email. I believe they are auto reply answers. Repeats word for word from one email to another. I said if they created a shipping label then they should have a package to put it on. I work in shipping, I know how it works. I do not create labels weeks in advance. And the label they created claims it is in California. But they are in the UK. Responses do not address anything, just sends me their shipping policy. Which is just about shipments may be delayed due to virus. No kidding. But you created the label, how'd you do that if you don't have the package? Does not address that. Proceeds to tell me my package is being forwarded to Fed-Ex. Been told that twice already and still no movement on the package. SCAM all the way.
By Jean
Still waiting. Been 3 weeks. Never again!!!! Here's my update now it's been way more than 3 weeks. I just want my product it's been paid for. This looks like another ploy to get out of your obligation. When I received my product I was in change my review but not before then.
By jerry H.
Response from Sweet And Rosy· Jun 11, 2020
This is false information. Jerry's order was placed on April 19th (Just 10 days before this review, much less than 3 weeks). The item is in transit and in line with the COVID-19 shipping policy. This lie, and unfair reviews is simply malicious.
