The verification process is ridiculous
The verification process is ridiculous, AFTER you've already been verified they are using a different verification platform now and payment methods you've already used are needing to be verified again with a selfie holding the cards to your face. Plus the Shufti verification platform redirects you to sign in to your account although you've never had an account, and won't just verify your credentials. Also being asked to verify a card that was a rewards virtual card from a different slots site and you have no bank account statement for to complete the card verification. But of course customer support or the "anti-fraud department " won't take that fact into account, or the just don't want to so they can hold your winnings. After this debacle is over I will be 86'ing there site.
By Jason
Response from SweepJungle· Sep 7, 2026
Hi Jason, We don't have your registered email attached to this review, so we can't check what happened on your account yet. We sent a details request via Trustpilot, if you could reply there or write to [email protected], our team can look into the verification issue directly. 🌿 The SweepJungle Team




