Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
331 reviews
SWA SabersSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SWA Sabers is a premium lightsaber company specializing in screen-accurate replica lightsabers, combat lightsabers, and advanced Neopixel lightsabers for collectors, duelists, cosplayers, creators, and Star Wars fans.Our philosophy is simple: you shouldn’t have to choose between owning a beautiful movie-accurate lightsaber and actually using one in battle. That’s why we developed a unique two-system approach centered on our premium SWA Pixel™ replicas and our purpose-built DuraBlade™ combat sabers. This “display one, duel with two” approach is the core of our brand.Buy 1 Get 2 FreeUnlike most lightsaber companies, every qualifying purchase includes our famous Buy 1 Get 2 Free promotion.The reason isn’t to clear inventory.It’s because you can’t duel with just one lightsaber.Instead of giving away low-quality promotional products, we include two full-size DuraBlade™ combat replicas so customers can immediately duel with friends and family. The offer is designed to create an experience, not just a collection.Why Our Free Sabers Are DifferentMany customers ask:“Why are you giving away two free sabers?”The answer is simple.Most companies include inexpensive promotional items.We don’t.Our free sabers are purpose-built combat lightsabers featuring the same DuraBlade™ technology used throughout our combat lineup. They are engineered specifically for repeated blade-on-blade impacts and are backed by our Lifetime Dueling Warranty on eligible DuraBlade combat models. They are built to be used—not treated as disposable extras.DuraBlade™ TechnologyOur proprietary DuraBlade™ system was developed specifically for heavy dueling.Rather than adapting a collector’s saber for combat, we engineered a dedicated platform built for repeated impacts.Each DuraBlade uses reinforced polycarbonate—the same material used in police riot shields—combined with ergonomics optimized for dueling, secure blade retention, and simplified controls that make combat more intuitive.If you’re searching for:*
SWA Sabers (swasabers.com) has 331 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
331 approved reviews, newest moderated first
Was worried about reviews at first but took a chance. My three sabers came within a reasonable time and it was worth the wait! My kids love them and so do I! Also customer service got back with me with a shipping timeline within a day to make me feel more comfortable with my purchase.
By Joe
They can do what they said they were going to. Wtf. Still haven't received my order and I cannot find a single actual contact point. Hope this business fails, the owner goes bankrupt, and becomes homeless.
By Holden C.
A very frustrating service from a company that clearly havent got the set up to deal with the volume. After leaving a 1* review because I genuinely thought I was being scammed, the company contacted me, despite ignoring previous emails from me. When you order, they are not clear about timescales The customer service was appalling and rude, there are no help articles or information on timescales, they simply say 3-5 days. We waited 1 month but they did arrive and despite my son getting a different saber than what was ordered he was happy. If you are in the UK don’t bother with these guys, I had to pay an extra £60 in VAT and the service was awful. Not worth the stress! And my advice to the company is get your team some customer service training and reply to emails! That might stop allll the negative reviews!
By Alice
Response from SWA Sabers· Jul 30, 2025
Alice, when you posted this review, your sabers were still in international transit to the UK. There’s always a delay between when a label is created and when Evri officially receives and scans in the parcel. That’s completely normal. If you had literally waited only 2 more days, you would’ve seen the tracking update showing that Evri is now in possession of your sabers and processing them at their hub. We ask that customers be patient and reasonable — jumping to accuse a company of being a scam, especially when the package is clearly en route, is not only damaging but unfair. We’re a legitimate business, delivering high-end lightsabers to thousands of customers globally. Accusations like this hurt honest businesses that are doing everything right. We hope your son enjoys the sabers when they arrive, and we encourage you to update your review once they’re in hand.
I ordered the Darth Maul saber staff and it came with two free sabers. One of the free sabers was the wrong one (which I get, it was during the May the 5th sale), that was able to be overlooked somewhat. The biggest problem is, the saber staff WILL NOT CHARGE! I have tried every method to contact them, and they have completely ignored all my messages, emails, etc... I would NOT recommend ordering from them to anyone!!! it took a month to receive it which I don't mind, but come on!
By Randy
Bought the Savior II, together with the Acolyte and the Templar, and I am blown away by the quality, seriously, I am still giddy like a little child, simply for holding a lightsaber. truly amazing. The delivery took a solid while, nearly a month, but thats okay, I was expecting that, and it is said when you buy the sabers. Feels good, Not too heavy, Not Too light, the blade itself is pretty robust, so i can smack my friends with it. 👍🏻😁
By Eike M.
These lightsabers have some awesome features & modes. Definitely very durable and fun to use! We received up to date tracking and all was delivered in fine order. Definitely recommend!
By Grain G.
The build quality and lighting are on another level My ONLY complaint is that it takes a good while to be delivered, it good things come to those who wait I see a LOT of people complaining about how long it takes, I understand their frustration, but would you rather a cheaply made, barely functional product that’s delivered in just a few days? Or a well built, sturdy, accurate, and reliable product that will last for 5+ years, that takes about 2-4 weeks? I believe the answer is obvious…
By David R.
I really appreciated the communication and clarifications on my orders. I am super impressed with the quality of the sabers.
By Titus
