Swapsy user for 3 years and have never…
Swapsy user for 3 years and have never had an issue with a swap. Everything works so smoothly and I couldn't be happier with how easy it is!
By Lisa
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Swapsy is a peer-to-peer currency exchange platform that specializes in the exchange of Chinese RMB and US dollars. The platform utilizes popular e-wallets such as WeChat Pay, Alipay, Zelle, and PayPal to facilitate secure and easy fund transfers, with most users receiving their funds within 48 hours and some transactions taking just a few minutes.Swapsy's fees are very competitive, making it a cost-effective alternative to traditional currency exchange services. The platform's focus on amounts less than $2000 further adds to its appeal, making it an ideal choice for individuals looking to exchange smaller amounts of money.Swapsy guarantees the safety of its users' funds and provides a simple-to-use web interface, further adding to the convenience of the platform. The exchange rate provided by Swapsy is fair and does not favor either side, ensuring a level playing field for all users.Overall, Swapsy is a safe, convenient, and cost-effective way to exchange Chinese RMB and US dollars, offering competitive fees and a user-friendly platform. With its focus on smaller amounts and the use of popular e-wallets, Swapsy provides a reliable and efficient service for individuals looking to exchange currencies. Swapsy's commitment to fairness and security ensures that users can make transactions with confidence, making it an attractive option for anyone looking to exchange currencies.
Swapsy (swapsy.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
261 approved reviews, newest moderated first
Swapsy user for 3 years and have never had an issue with a swap. Everything works so smoothly and I couldn't be happier with how easy it is!
By Lisa
I've been using Swapsy for a little over 2 years now and I've never had any issue with them. I always receive my money within 24 hours, and it's a very easy service to use. Highly recommend, I can't imagine transferring money without it.
By Gabriella L.
Great. Always like to use this
By Rachel C.
everything is great but people who reply wechat is really slow and sometimes they dont respond my questions
By Mike M.
Response from Swapsy· Nov 18, 2021
Hi there, thank you for your trust and support. We are very happy that you are enjoying using Swapsy. Sometime it can take more time for us to get back to you. We are always looking into different ways to improve our customer experience. Your feedback is very appreciated. In any case, you may also reach us at [email protected].
I've used Swapsy over years and they're always trustable. It may takes up to 2 days to receive the payments but that's the longest waiting time. Their customer service team is always awesome, and they can help me find multiple matching results.
By Lizzy
This is my first review after the 7th transfer. This service is great and flawless
By Warlord B.
swapsy still having higher fee then other money exchange serice, but upside for it will be not to worry any banking review
By haowen A.
Straightforward service. Good customer support.
By Clinton