Great experience!
Very easy to use and produced great results & analytics.
By Customer
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Very easy to use and produced great results & analytics.
By Customer
Quick Response and followup
By Customer
Survey Sparrow is a great resource for collecting information.
By Miss B.
Easy to use! I’d recommend it for any survey needs.
By Claire B.
I can recommend Survey Sparrow with confidence. I love the ease of use and the price is actual a great value for what you get.
By Brad F.
Easy to follow with natural progression. Great experience! Thank you!
By Customer
SurveySparrow has excellent customer service. There are many services out there offering online survey solutions, but SurveySparrow differentiated themselves to me with their personal attention to my needs. I was able to talk with a real person on the phone without any trouble.
By Douglas C.
It takes a while to set up, but it works fine once it's been set up.
By Cassie S.