Great for surveys & gathering feedback.
Great for surveys & gathering feedback.
By Michael S.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Great for surveys & gathering feedback.
By Michael S.
I've been loving Survey Sparrow after changing over from the "other" survey animal platform. I did significant research before landing on SS. Survey Sparrow has more functionality, and way more design customization, which my marketing team loves. Great user experience.
By Graham S.
Surveysparrow has always been super helpful! I have only encountered one small problem in over 1 year of using them across different platforms. It was a small thing and their customer support helped me fix it really fast! Overall I recommend Surveysparrow for their great software and amazing customer service!
By S H.
Surveysparrow is the best no-code form creator in the business. I can emulate react-based forms and have better integration using the platform versus coding it myself. I suggest for everyone take the time to build out a survey, test the features, and see for themselves. I just wish they had the ability to integrate with third-party chart.js for analytics.
By fred H.
We set up a survey for our followers and it helped us get the feedback we needed to make our experience better than ever.
By James
Excellent customer service! Fast, reliable.
By Zoe H.
Through and through I’ve written many reviews but I have to say writing this one makes me feel good. This fundamental tool has raised a lot bars and eyes all around, it’s very useful and very understandable. If I could tell you what to fix about it I’d prolly have to say the color of the logo… I’m playing the whole platform does what needs to be done and I don’t have any complaints whatsoever keep up the good work.
By Bobby Xavier R.
Works great! Tons of amazing options!
By Amy B.