Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
SurveySparrowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 546 reviews with 5 stars · Clear filters
It was a great presentation by MR SOLOLMON. He did a great job, but it was a little hard to understand. I think once a person learns the system, it would be great for the customers. This way you could keep tract of your customers with the system.
By MARY ELLEN G.
We loved hearing about all of the capabilities of Survey Sparrow! Very Knowledgeable staff!
By Amanda M.
It was really nice experience.
By Tamta
Excellent product
By Calix A.
Good service
By Abhishek P.
Survey Sparrow was easy to use.I was able to manipulate the platform to generate different types of questions. Also, the responses were collected in a format I vould easily use for analysis. I would definately recommend.
By Kimberly B.
I like survey sparrow for the good job they usually do for the survey
By Brian I.
I've had a good experience so far with SurveySparrow. The user interface is quite intuitive, and the surveys look quite good. What I liked most is that when I had questions (and I did have several) a member of the service team replied almost right away. At the moment, I'm using the free plan, but I am considering upgrading when I have the need.
By David E.
