Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
SurveySparrowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 546 reviews with 5 stars · Clear filters
Survey Sparrow is great tool for set NPS surveys, is easy and you can connect with everything you need. Algo the team is great! they followed me throw the whole onbarding and the CSM is always checking with me.
By Matias R.
Survey Sparrow's User Interface is intuitive and they make it easy to integrate with the tools my team uses like Google Sheets and HubSpot!
By Julian A.
You can’t do any better! SurveySparrow’s simple interface makes it so easy to create a professional looking survey in minutes. In additional, it provides clear, visually appealing reports. If you want to look like a survey pro, I highly recommend SurveySparrow.
By Mike M.
I needed to find a service that would allow me to create a simple, anonymous response survey for my employees that was truly free. After being disappointed by the hidden charges that come with other survey websites, I stumbled upon Survey Sparrow and they were exactly what I needed. Up front about cost (or no cost in my case), simple to use, and easy to read and interpret responses! Will definitely be using this service again for any future surveys that my company may need!
By Jess
It is really a wonderful experience but you can still do better with the background and graphics. A color that is classy and simple would be nice.
By Dean S.
I have had a good experience using survey sparrow because of the interface and the user experience. It is easy to understand how it works and has a good long. The free version is enough for me as I only use it for personal reasons.
By Oluwaseun A.
It's a transparent and trustworthy platform for getting your research and clarifications on a business or company done by diving into reviews of others first. Would definitely use again.
By Meghan
Very good software, even better people. It had all the functionality and more of other survey tools, and even when I had trouble finding what I was looking for, the customer support was amazing and was able to help me resolve my question quickly.
By Amanda H.
