Super easy-to-use DIY tool
The easy-to-use DIY tool makes it so easy to collect, analyze and process feedback, NPS, or specific inputs from customers, colleagues, or vendors.
By Deepesh L.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 546 reviews with 5 stars · Clear filters
The easy-to-use DIY tool makes it so easy to collect, analyze and process feedback, NPS, or specific inputs from customers, colleagues, or vendors.
By Deepesh L.
What I love most about Survey Sparrow is the chat survey feature. It is easy to use and one of the better versions of this feature I have seen across other platforms.
By Jared H.
The platform is very user friendly and easy. Love the design capabilities.
By Deepika T.
Haven't created more engaging surveys than when using SurveySparrow. The experience to answer a survey, whether using a mobile device or desktop also caught my attention. I highly recommend the platform!
By Renan W.
Simple process, user friendly, cost effective. A staple within our company.
By Inna K.
We have used Survey Sparrow to do employee surveys. We were able to easily create the surveys, send our employees the link, and then analyze the results. Absolutely no complaints. Would recommend.
By Stefanie P.
Survey sparrow is the best ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ I love survey sparrow
By Ogunleye K.
Highly recommended
By nchl Z.