Excellent online survey program
Excellent online survey program. Easy to use, very reasonably priced and great customer service.
By Rickstah
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
731 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Excellent online survey program. Easy to use, very reasonably priced and great customer service.
By Rickstah
Simple and intuitive
By Riss
I work as a Data Analyst in a Super Market and Data is the most valuable part. Mainly Customers feedback are essential for us and to take such bulk survey it is really hard. SurveySparrow really helped me to collect the survey among the consumer groups. It is very easy to use and we get a very large no of options for surveys which make it very beautiful and effective. It is the best surveying tool that I have used till now.
By Kushal A.
Great way to communicate! Really nice product to share with colleagues.
By Juan Martin G.
Survey sparrow is a fantastic site, that offers many different and exciting survey templates for its users! I highly recommend them to anyone looking create engaging conversations from online survey responses
By Nathan M.
Greta visualizations with amazing dashboards to track user journeys !! Ready to go templates & the chatbot is also super helpful
By Devanand r S.
We recently used SurveySparrow to conduct a member satisfaction survey. The interface was extremely easy to use and intuitive. I did have a couple of questions through the process, but between their help database and chat with employees, they were quickly and thoroughly answered.
By Melissa B.
Great product, easy to use and configure, way to go team
By vipin P.