Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
731 reviews
SurveySparrowSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SurveySparrow is an online survey platform that lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.One of our distinctive features, Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a conversational interface, SurveySparrow leads directly to a 40% higher completion rates and thus garner finer results than ever before.
SurveySparrow (surveysparrow.com) has 731 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 135 reviews with 4 stars · Clear filters
I appreciated the opportunity to build surveys using Survey Sparrow. I found the interface very easy to navigate and the surveys easy to create. The only downside is that their text surveys did not have all the features that we needed.
By Deborah A.
Easy and straightforward to use. Clean transaction. No hidden charges.
By RS
It's a good product.
By TK
It is always a fun experience to create a survey with SurveySparrow. The user interface is easy to use and understand. The preview, the integrations and add-ons are really curated to help you catch the attention of your clients and customers. They give reviews and beyond. Anyone can use SurveySparrow and build a branding experience that features key elements of their Brand.
By Keva E.
A really solid service. Great UI, great features, and helpful customer service. Only negative is the pestering to continue a free trial despite the website clearly advertising a free tier. Why not just leave customers alone?
By Mr R.
SurveySparrow is the most efficient platform for both B2B & B2C domain you can create and share a highly personal and engaging survey for your employees and understand your employees better.
By Ops T.
The tool was easy enough to use. I wish there were more customization options available without having to resort to CSS. I would want to roll this out to full sales team across brands and having more flexibility without having to get involved would be nice.
By Rob
It was a good survey but it is small payout too much time
By Morana N.
