Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Delivery notification not received , don’t k who where my products are
By Vilma L.
Response from Support Pets· Dec 30, 2025
Hi there! We are sorry for any inconveniences we might have caused you. But don't worry, if you need assistance please don’t hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
Thank you for this service.
By tammy
Response from Support Pets· Dec 29, 2025
It is a pleasure to assist! Thanks for your trust and support
I was very happy to receive these documents, as well as the license and the keychain. Now I feel much more confident, thank you!
By Yuliia M.
Response from Support Pets· Dec 29, 2025
We are very happy to hear that! Enjoy the best of life with your ESA Thanks for trusting and choosing us
SCAM SCAM SCAM Support pets are a scam people with service dogs no that you cannot certify a pet to be a service dog within 48 Hours it doesn't work that way you have to legally go through and fill out all paperwork, documents etc. You also have to meet with a psychiatrist for yourself so to those beware it is a scam SCAM you cannot do this in 48 hours
By HOPE H.
Response from Support Pets· Jan 1, 2026
Hi there Our records show no completed service or verified customer under your name. You did not submit the required information, did not complete the intake process, and did not interact with our support team at any stage. We also want to clarify an important point: Emotional Support Animals (ESAs) and Service Dogs are legally different, governed by different regulations, processes, and requirements. Any claim that they follow the same certification or training pathway is incorrect. We work with both of them. Our service has been operating for nearly a decade and has helped thousands of individuals through a legitimate, compliant, and transparent process. We do not “certify” service dogs, nor do we claim to bypass legal or medical requirements. If the reviewer believes there has been an error or wishes to discuss their concerns in good faith, we encourage them to contact our customer support directly so we can assist properly. Posting false or uninformed reviews does not help the community and unfairly misrepresents a service that many people genuinely rely on.
The timely manner in which it was delivered.
By Lauren H.
Response from Support Pets· Dec 28, 2025
Awesome! It is a pleasure to serve in a hassle-free manner Thanks for your trust and support!
Thank you for making this possible Support Pets Chestnut and I are very pleased and getting an early start on his PSD training for next year. 🥰
By Steven R.
Response from Support Pets· Dec 28, 2025
It is our pleasure to assist! Enjoy the best of life with Chestnut! Thanks for your trust and support
Easy and quick process!
By Susan B.
Response from Support Pets· Dec 28, 2025
That's our goal. A quick, safe and hassle-free process to help those in need. Count on us!
Fast and easy to use! Highly recommend.
By Erin G.
Response from Support Pets· Dec 28, 2025
Thanks for your review and recommendation! It is a pleasure to assist. Count on us!
