Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Great it was so easy
By Nick G.
Response from Support Pets· Jan 3, 2026
Awesome! Thank you We’re glad to hear the process was easy and smooth for you. We appreciate you choosing Support Pets. It is a pleasure to serve Thanks for trusting and choosing us
It’s great just answering a few questions and done easy thank you
By Sherlyn G.
Response from Support Pets· Jan 3, 2026
Hi there! Awesome! That's our goal. An easy, fast and reliable service Enjoy! Thanks for trusting and chosing us
It was easy to use and get the documents I needed, but I did not like all the additional sales that were pushed on me. Forcing me to watch a sales pitch to get the documents I paid for was not great.
By Cathi
Response from Support Pets· Jan 3, 2026
Thank you for your honest feedback, Cathi. We’re glad to hear the process was easy and that you received your documents successfully. We understand your concern regarding optional add-ons and truly appreciate you sharing your experience. Your feedback helps us improve, and we’ll be sure to pass this along to our team.
Everything worked out great but I need to change my name and that's taking long
By Rose R.
Response from Support Pets· Jan 3, 2026
Thank you for your review! We’re happy to hear everything worked out overall. Name changes can require additional verification, which may take a little extra time, but our support team will be happy to assist and ensure it’s completed as quickly as possible.
Thanks! We needed this, as we had another pup, Stella. She had to be put down due to Cushing’s disease. We got a new pup, her name is Cami and she not only helps us remember Stella but, she helps remind us how much we need our little companion.
By Cliff E.
Response from Support Pets· Jan 3, 2026
Thank you so much for sharing this with us. We’re truly sorry for your loss of Stella and we’re honored that Cami is now bringing comfort, love, and companionship into your lives and we could be part of it. Wishing you many beautiful moments together.
Support pets is a seamless process that you won’t regret being a part of . It really helped have a piece of mind knowing my dog can be with me at ALL times!
By Frankie A.
Response from Support Pets· Jan 1, 2026
We are happy to hear that! Enjoy the best of life with your ESA It is always a pleasure to serve. Thanks for your trust and support
The application and approval was easy. A lot of additional emails. Activating tag is not working gets hung up after entering email. Still waiting on vest and tags to arrive.
By Kristen D.
Response from Support Pets· Dec 30, 2025
Thanks for your review and support! If you have any questions or need assistance, please don’t hesitate to contact our customer support team—We're always here to help. Send an e-mail to [email protected] Or click the "chat" on our website. Count on us
It was very straightforward and easy
By Brandon S.
Response from Support Pets· Dec 30, 2025
Awesome! Thanks for your review and support It is a pleasure to serve
