Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,231 reviews
Support PetsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Emotional Support Animal Specialists, connecting our customers to licensed medical doctors who will evaluate them to see if they qualify for an Emotional Support Animal.
Support Pets (supportpets.com) has 2,231 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,231 approved reviews, newest moderated first
Perfecto gracias
By maydelin P.
Response from Support Pets· Mar 7, 2026
¡Muchas gracias por tu comentario! Nos alegra saber que tu experiencia fue positiva. Si en algún momento necesitas ayuda o tienes alguna pregunta, estaremos encantados de asistirte.
Great experience over all
By Amantina P.
Response from Support Pets· Mar 4, 2026
It is a pleasure to serve, Amantina! Thank you so much for your trust and support
I paid for my order, in a couple days I started getting emails from Support Pets saying my credit card was declined and that I needed to pay again. I checked with my credit card company and the payment had been processed. I emailed them to inquire because you cannot actually speak to anyone, they never answered. I disputed the charge with my credit card and then the company got back to me saying card was processed, but they gave a refund and wanted me to pay again.
By Matthew D.
Response from Support Pets· Mar 7, 2026
Hi Matthew, Thank you for sharing your feedback. Unfortunately, we were unable to locate any record matching the situation described, and we did not receive the information requested that would allow us to review the matter further. Our support team responds to customer inquiries daily and we have a dedicated department specifically for customer support. If there was any confusion regarding a payment or email notification, we would be more than happy to investigate it. Please feel free to contact our support team with the email used for the order and the last four digits of the card, and we will gladly review the account and provide a clear explanation. We’re always here to help resolve any concerns.
Love this site
By SHANNON
Response from Support Pets· Mar 1, 2026
Thank you, Shannon! We’re so happy to hear you love the site — we truly appreciate your support!
How quick I got my paper for sunny
By Irma R.
Response from Support Pets· Mar 1, 2026
Thank you, Irma! We’re happy to hear you received Sunny’s paperwork quickly. That’s exactly the experience we aim to provide!
Easy process and simple!
By Corey W.
Response from Support Pets· Mar 1, 2026
Thank you, Corey! We’re glad the process was easy and simple for you. We appreciate your feedback!
The quickness and professionalism
By Myles
Response from Support Pets· Mar 1, 2026
Thank you for highlighting our quickness and professionalism! We’re grateful for your support and are always here if you need anything.
Quick and simple!
By CARLENE
Response from Support Pets· Feb 28, 2026
We are happy that our efforts met your expectations! It is always a pleasure to serve
