I misunderstood the shipping policy and…
I misunderstood the shipping policy and was refunded my money right away with no difficulty.
By customer Susan K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,714 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,714 approved reviews, newest moderated first
I misunderstood the shipping policy and was refunded my money right away with no difficulty.
By customer Susan K.
Bravo for efficient and fast Customer Service about an order's delivery timeline. What a refreshing experience to get a quick answer and positive resolution to my delivery question. Thank you so much!!
By JB-LW
"TT" responded to my emailed "contact" inquiry almost immediately after I sent it. Talk about customer service! Very well done. He is a credit to your company. 5 STARS all around
By Rickee L.
Due to a shipping misunderstanding my order could not be shipped. After contacting the seller I received a response within 1 hour. Excellent, prompt customer support.
By Ann
JJ was a tremendous help in getting my issue resolved. Responded back to my email very promptly and professionally. Great job!
By Darlene
Customer service was quick to respond & refund my order when the shipping was not filled out correctly.
By Beth B.
TT was great in helping me, immediately responding to my question.Way to go Supply Center ! An employee who actually cares about a customer .
By Cynthia K.
I had a question and the answer was insanely fast and explained exactly what i did wrong and corrected it quickly...thank you
By Michelle