Received thoughtful response and…
Received thoughtful response and customer service. JJ was empowered to make decisions, with a guiding principle of practicality, in support of the customer.
By Caleb M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,714 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,714 approved reviews, newest moderated first
Received thoughtful response and customer service. JJ was empowered to make decisions, with a guiding principle of practicality, in support of the customer.
By Caleb M.
the response to my question came quickly and fully explained the situation.
By Paul
The item I had ordered was out of stock, but when I inquired about it, the customer service rep was quick to issue me a refund, and gave me a very thorough explanation of why the product was not available. And all this was taken care of on a weekend! Disappointed about the product, but more than happy with the customer service!
By Weaver
J.J. provided good information but sadly, due to circumstances beyond his control, had to completely cancel my order. He never did explain why the S&H charges were exorbitant. The items I purchased totalled under 10oz. Shpg. charges exceeded the items' price!
By Halsy T.
Excellent, comprehensive, fast response.
By Tracey H.
Thank you for getting back with me.please let me know if the glyocide comes in.its the best
By Patricia T.
Shortly after receiving my email note stating that I'd been charged in January but had not yet received my order on February 22, customer representative J.J. replied with an apology, a professional explanation, refunded my Visa payment, and instructed me to contact Supply Center in 5 working days if my Visa account did not register the refund. J.J.'s speedy response to my problem was professional, efficient, and helpful. Thanks to J.J. I'd place an order with Supply Center in the future.
By Victoria
I looked every where for the product I ordered It was nowhere to be found. I almost gave up the serch, then I found your company!! You had it and at a lower price!! Thank you!!
By LINDA W.