I waited 6 weeks before I was told they…
I waited 6 weeks before I was told they couldn’t fill my order.
By Susan P.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,714 reviews
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*** ATTENTION *** We recently lost an important member of our team. We are currently not accepting new orders. However, we still offer full customer service. Please don't hesitate to contact us if you need anything. If you have a question about an order you want to place or have already placed, please send an email to the email address on this Trustpilot profile page or visit our customer service website. Links can be found on this TrustPilot page.Thank you!
Supply Center USA (supplycenterusa.com) has 1,714 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,714 approved reviews, newest moderated first
I waited 6 weeks before I was told they couldn’t fill my order.
By Susan P.
I placed an order on 1/1/2025. To date, I still have not received my order. I believe this website is a scam. I wrote an email requesting a full refund. We will see if my account is credited.
By Elaine F.
Do not purchase from this company, I have not received my order, there is no shipping info provided. I sent 5 emails no one has replied, NO telephone number to call anywhere. This cannot be a real company
By Donna D.
What is great is that I found this wonderful lotion was being carried by you. I’ve been looking for it for a while. Ordering was easy. Thank you Patrice Schade St Louis, Mo.
By Patrice S.
The product I ordered was out of stock. It would have been nice if the website gave me this info right away to save me the trouble. However the response to my inquiry about not receiving the order was handed very quickly and efficiently. Excellent customer service in the end!
By Jeff S.
Make my hair look great, feel soft like new again.
By T. J.
The customer rep responded quickly and immediately rectified the problem. Best customer service ever. Kathleen
By Kathleen C.
After I sent an email, I received an immediate and very thorough expanded response The response contained helpful links I will definitely consider re-ordering through supply center again A strong suggestion would be to update the software so that any delayed shipments have continuing notifications given to the customer every 21 days along with an explanation
By Donald B.