I like the products but the delivery…
I like the products but the delivery was so slow! I had to call them 3 times before the package was actually shipped and it took 13 days.
By Cristina
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find the highest quality italian gourmet products at the lowest prices in our online italian supermarket. Shop for the best, authentic Italian food online at SupermarketItaly.com!
SupermarketItaly.com (supermarketitaly.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
257 approved reviews, newest moderated first
I like the products but the delivery was so slow! I had to call them 3 times before the package was actually shipped and it took 13 days.
By Cristina
Fast service & reasonable prices.
By Mina P.
great price fast shipping.. thank you
By jon
I only received part of my order!!! I tried to send a message or email and no one responded. I called their number and no one answered. I have been a client for few years and this is the first time that something like that happened to me. I’m very disappointed!!!
By Francis K.
Response from SupermarketItaly.com· Nov 12, 2019
Hey Francis, We're very sorry about the issues you've had with your order. One of our customer representatives has reached out to you to correct the issue, and a replacement is on its way to you. If you ever have any questions or concerns, don't hesitate to call our customer support line, use our live chat, or send an email our way! Best, Supermarket Italy
Order was received quickly and correctly and shipping was free!!
By Deborah S.
Delivery was quick and product was good
By Robert B.
beautiful Italian efficient deli thankyou garry
By garry F.
I LOVE your products. The shipping is a tad slow, though !!!
By Dorothy