Poor QA
The computer touch screen did not work, a bad wire was installed to begin with, then the wires were wired wrong when I got the unit. The support staff very patient and friendly but the unit was not plug and play ready. I may pause before buying again, not sure.
By Scott
Response from SuperLogics· Apr 14, 2017
Hi Scott, Thank you very much for your review. I'm sorry to hear about your experience. I just learned that when we tested your system here the short Startech USB cable was installed, tested and was working properly. I can't explain why it would not have continued to function as tested after delivery. I am glad the longer 6' USB cable that was also included did function properly. As far as I can tell, this is a rare case of everything being done properly by all parties, yet still there is a chance for technical difficulty. I am glad our technical support was helpful and friendly and able to help troubleshoot the issue with you. Thank you again for taking the time to provide feedback. Matt x101



