Love the Product and the service
The product and the customer service is very good. We have a strong relationship with SuperLogics. Looking forward to more upcoming projects. LIAM FITTS is the best.
By Future G.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
645 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SuperLogics, Inc is the computing leader you can rely on. We design and assemble a wide range of cost effective, high performance, extremely reliable Intel®-based rack mount and touch panel computers, and other computer related products, and have since 1995.
SuperLogics (superlogics.com) has 645 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
645 approved reviews, newest moderated first
The product and the customer service is very good. We have a strong relationship with SuperLogics. Looking forward to more upcoming projects. LIAM FITTS is the best.
By Future G.
Great delivery, zero failure rate. Can’t complain about anything so far.
By Dbj Automation I.
Extraordinary service from start to finish. Shipped quickly. Great all around purchasing experience.
By Phil W.
Timely confirmation. Good communication.
By R.Williams
My contact Rich Costantini is outstanding. Helpful always, fast turn times Etc. Additionally, once had to use support team and they are also outstanding. Very happy Customer Brian N. Nover Sr. System Engineer
By Brian N N.
Sales was quick to ask for clarify with a question on my order and then kept me updated on the status of the order. Order shipped quickly.
By customer
Computer was badly assembled For all the computers we ordered, one of the front fan is connected onto the PUMP connector, thus letting a fan going full speed all the time. We also received computer with the ram installed in the wrong slots...
By customer
Response from SuperLogics· Feb 6, 2025
Hi Simon, Thank you for sharing feedback about your experience. After talking to support, there was no mention any chat or ticket or phone call for assistance. However, you reached out to support for assistance a year ago and posted to Trustpilot about this same issue. Please see last year’s reply as it pertains to the same issue: “The manual shows that Memory should be on DIMMA2. Burn in report shows that the memory was installed in DIMMA2. There is no history of Support confirming that the memory was in the wrong slot, it could simply be a misunderstanding of the manual. The memory is configured to the right slot.” This time Burn-in test shows they were installed in the correct according to motherboard documentation, slots DIMMA2 and DIMMB2. Your systems, like all of our systems, are burned in over several hours. Your systems, like all systems we ship, did pass the burn in testing. Thank you for your order, Matt
We liked quick turn around and quality.
By customer