Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
174 reviews
Superior Cruise & TravelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Superior Cruise & Travel has been helping people save money and travel the world since 2000. Our expert travel agents are conveniently located throughout the US in larger metropolitan cities like Boston, Dallas, Miami, and New York will assist with any and all travel planning no matter the situation. Whether planning a family trip to Disney, a destination honeymoon getaway, or a weekend trip to Vegas; Superior Cruise & Travel will find the best travel deals possible. Backed by our price match guarantee, we offer a variety of all inclusive cruises and luxury vacation packages at affordable rates; usually beating any competitors price by $100 on average. In addition, we are the only top travel agency that offers payment plan options with low deposits and no additional service fees. Our numerous online 5 star reviews, A+ BBB rating, and loyal customer base is what makes us proud providers in the travel industry. Visit superiorcruiseandtravel.com for more info.
Superior Cruise & Travel (superiorcruiseandtravel.com) has 174 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
174 approved reviews, newest moderated first
Very helpful and friendly
By Joanne
Response from Superior Cruise & Travel· Feb 19, 2019
Joanne, It was nice of you to leave a review thanks so much for your time and we were happy to hear your felt you received 5 star service
Fast and great communication!
By Colin
Response from Superior Cruise & Travel· Feb 19, 2019
Colin, Thanks for your review and we are happy to know that your agent had great Communication as that is always very important.
I had a great exchange with Wanda. She was right on top of everything. Great work!
By Patty
Response from Superior Cruise & Travel· Feb 19, 2019
Patty, We appreciate your time and we are so pleased to hear your experience with Wanda was great thanks so much for the review
Fred was very helpful!
By Chris
Response from Superior Cruise & Travel· Feb 19, 2019
Chris thanks for the nice review, we are glad to hear Fred took good care of you
I called and asked a question and Daniel was so helpful to me at that time I promised I would called back and schedule my international trip for four people/ two couples with him and did just as promised just because he was so excellent.
By Sherece
Response from Superior Cruise & Travel· Feb 4, 2019
Sherece, So happy to hear that Daniel was both helpful and excellent, we appreciate you reaching back out to us when you were ready to confirm your reservation
Very friendly, knowledgeable, and accessible with the planning. Cruise/tour date is a few months away so we’re anticipating confirmation documents, advise/suggestions and actual trip will be just as reliable and smooth.
By Larry
Response from Superior Cruise & Travel· Feb 2, 2019
Larry, Thanks for the very nice review, we are so glad your pleased and we look forward to assisting you again in the future
Elly was friendly, positive and helpful. Once we honed in on my needs, she was very persistent in tracking down a package that met my criteria, There was a bit of a lag after my initial request for help, but once we got going, the process was great. I would recommend SC&T to others.
By Kurt
Response from Superior Cruise & Travel· Feb 2, 2019
Hi Kurt, Thanks for the great review we thank you for your time and choosing our agency.
For the most my experience was good but what Idon't like to is to be told the same thing over an over again like your deposit is nonrefundable it was said so much until I finally said I would not be booking this trip if I wanted to get a refund
By CJF
Response from Superior Cruise & Travel· Feb 2, 2019
Hello Camellia, Thanks for taking the time to review Wanda and our agency, I understand your side of the review but please understand ours, we must be very transparent with our guest so that includes verbally confirming or declining insurance as in the past others have tried to say our agents or agency has not explained the process in enough length, so if you decline Insurance we must get your understanding verbally on a recorded line as well and reiterate this same understanding via written communication this is in protection of our clients, agent and agency. As most clients prefer this as to be thorough with their money and most do not book to cancel but if something comes up and you cant travel then not having the Insurance will in most cases cause you to lose your money so we must bee again 100% transparent with all details of this so everyone understands on both sides. Thanks again for your time and we hope on your next trip we can change this 3 star review to a 5 star review as that is our main goal customer satisfaction.
