Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
684 reviews
Superior Cheer and DanceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2011, Superior Cheer and Dance has carried forward Pearison Inc.’s 50+ year legacy of quality, fast turnaround, and dependable service for cheer and dance programs worldwide. We offer a full range of custom cheer and dance uniforms, including value-packed uniform sets and select styles with free tackle twill, along with a wide selection of in stock gear ready when you need it. From practice to performance, Superior Cheer and Dance supports your team all season long. Our U.S.-based sales and customer service team is here to help every step of the way, and our secure online store makes ordering simple. With quick, reliable shipping—and free shipping on orders over $300—you can count on Superior Cheer and Dance for consistent service and quality, year after year.
Superior Cheer and Dance (superiorcheeranddance.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 120 reviews with 1 star · Clear filters
Never received item
By Lisa F.
Response from Superior Cheer and Dance· Aug 16, 2021
Thank you for your review. An email went to you noting your tracking number. The package shows it delivered on July 29th. If at any time you do not receive an order you are expecting, please contact us right away so we can address the issue. I will follow up with an email to you. Amanda - Customer Care Team
Ordered over two weeks ago and still haven’t received shipping or tracking information. Very disappointed
By Tami
Response from Superior Cheer and Dance· Aug 12, 2021
Thank you for your review. We just received your email and will contact you right away. Amanda - Customer Care Team
I ordered a Megaphone from you guys, on July 28th, and it is now the night of August 10th. I have not received an email saying my item has shipped, nor have I received it! I’m very disappointed.. multiple people on my cheer team have received theirs and I have not heard anything on where mine is, or when I will get it.
By Heidi R.
Response from Superior Cheer and Dance· Aug 11, 2021
Thank you for your review. We received notification from the manufacturer that they are out of stock on handles until the end of the week. We apologize as we were unaware of this delay. Your order should ship next week. If you prefer to cancel please contact us. Amanda - Customer Care Team
I left a message and have not received a call back in regards to an order I placed over a week and a half ago. Please email me. I don't receive any responses.
By Celestina F.
Response from Superior Cheer and Dance· Jul 13, 2021
Thank you for your review. I received your message late yesterday afternoon and was calling today, once I received the tracking number from that warehouse. I will email that information to you. Your patience is appreciated. Amanda - Customer Care Team
Our item still hasn’t shipped and we still don’t have an update on it. Terrible service up to this point.
By Jeffrey R.
Response from Superior Cheer and Dance· Jun 17, 2021
Thank you for your review. Your order was received June 9th. The megaphones state to allow up to 4 business days for production. Your order shipped on June 14th. Due to the items shipping direct from the manufacturer, the email with tracking does not automatically send to you. We will email you the tracking detail. The package shows it delivered to you yesterday. Amanda - Customer Care Team
My order has not arrived, rep couldn’t find order or tracking and was to email back last night and didn’t, very upset and need items for an event on Tuesday
By Chambersburg T.
Response from Superior Cheer and Dance· Apr 12, 2021
Thank you for your review. Your phone call inquiring about this order was right before the close of business hours on Friday. We have contacted the bow manufacturer for the shipping info and I will email that to you as soon as we have it. -Andrea Stonestreet, Customer Care
My card was charged when I placed my order back in the beginning of March and now again on 4-5-21 when I only received one item.
By Andrea G.
Response from Superior Cheer and Dance· Apr 9, 2021
Thank you for letting us know. When placing on order online, there is a pre-authorization that is pending on the transaction. The card is actually charged when the item ships and the pre-authorization falls off. If you have any further questions, you may contact [email protected] -Andrea Stonestreet, Customer Care
I paid for next day shipping, I allowed a day for processing. I never received a tracking number. I called to ask about my order. The worker was nice but had to make some phone calls to find out about it and said she would email me a tracking number. I waited another day, I had to call back to ask her what she found. She again told me that she would call me back. When she finally called back she said the shoe was out of stock. I was refunded my money a few days later. It does not seem like a company that should be used if you want guaranteed products. They seem as though they order from other warehouses when you order from them, so you might as well go to the actual vendor of what you want. Again, the lady I talked to was nice, but I fee as though I was scammed. Thankfully I did receive my money back but still never got email confirmation, receipts, anything. Just beware if you use them.
By Apprehensive C.
Response from Superior Cheer and Dance· Dec 23, 2020
Thank you for your review. While we do stock many items, we also ship directly from vendor warehouses for some products to keep the retail prices as low as possible. Unfortunately we were not notified by the warehouse that the item you ordered was out of stock. We did refund you the full amount, along with a confirmation email, but we understand that someone auto reply emails are sometimes filtered out. Please check your junk folder or we would be more than happy to resend if needed. Amanda - Customer Care Team
