Superior Cheer and DanceReviews of superiorcheeranddance.com

Response from Superior Cheer and Dance· Nov 12, 2021

Thank you for your review. We received your email this morning and have replied back to you. Please respond at your earliest convenience. Amanda - Customer Care Team

Response from Superior Cheer and Dance· Nov 8, 2021

I am sorry to hear you didn't have a great experience with us. Unfortunately, due to global staff and product shortages, we are running low on inventory. While we do our best to have our site show current information, we have added a notice on every page stating some products may not reflect live inventory. We encourage customers to check with our sales reps if they have a definitive in-hand date. I know this does not help you at the moment, and we hope to get back to "normal" soon. I do see that your order is canceled in our system. Please reach back out if you have any further questions at this time. Kelli - Marketing Department

Response from Superior Cheer and Dance· Nov 8, 2021

Thank you for your review. I see that our sales manager reached out to you on 10/26 to notify you that the item you ordered is on backorder. If you need to update your order please reach back out or you can contact our customer care team at [email protected] and they can get you taken care of. Kelli - Marketing Department

Response from Superior Cheer and Dance· Nov 8, 2021

Thank you for bringing this to our attention. If you ever need to check the status of your order you can reach out to our customer care team at [email protected] I have passed along your order information to our sales and customer care team. Someone should reach out to you via the contact information you provided when placing your order. Kelli - Marketing Department

Response from Superior Cheer and Dance· Nov 1, 2021

Thank you for your review. I am sorry you were not contacted about your order being out of stock. We are working on our backorder notification system and hope to have it fixed soon. Kelli - Marketing Department

Response from Superior Cheer and Dance· Oct 29, 2021

Thank you for your review. I'm sorry you had issues with your order going through, however, I see an order was placed and shipped. Here is your tracking number: 9405511108296978293933. If you need anything else or have questions regarding your order please reach out to our friendly customer care team at [email protected] - Kelli - Marketing Department

Response from Superior Cheer and Dance· Oct 27, 2021

Thank you for your review. I am sorry you had an issue with the fit of your boy shorts. We did look into this and the sizing chart comes directly from the manufacturer. If you have any further questions or need to return your item you can do so by contacting our customer care team at [email protected] Kelli - Marketing Department

Response from Superior Cheer and Dance· Oct 26, 2021

Thank you for your review. I see that you ordered our solid plastic pink pom, which is out of stock. I'm sorry we did not have the pom you wanted in stock. We have experienced a delay in inventory due to supply chain issues. If you would like to adjust your order, please reach out to our customer care department at [email protected], and they can help you further. Kelli - Marketing Department