Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Product is good and sturdy. Also the customer support service team has prompt response for any of your issues
By Customer
Response from SUPCASE· Jun 5, 2026
We're glad to hear both the product and support team have been meeting your expectations. Thanks for sharing your experience.
Well I learned and liked your product online and decided to order and purchase your product to be a better fit for me and my mom cell phone and Tablet devices. The quality and safety of your products have helped keep our devices in safe preventable non damage!
By Micoran A.
Response from SUPCASE· Jun 5, 2026
Thank you for giving SUPCASE a try. We're glad our products have been a good fit for both you and your mom, and that they've helped keep your devices protected.
I’ve been using Supcase products exclusively since 2022, starting with a case for my Galaxy S22 Ultra. After that, I never looked back. Since then, I’ve trusted them for everything, including a couple of cases for my Nintendo Switch. I just recently got their MagSafe wallet, and it doesn't disappoint. It’s extremely durable, looks great, and doubles as a fantastic kickstand. Supcase consistently delivers products that are not only incredibly well constructed but also look sharp. Highly recommended!
By Dean C.
Response from SUPCASE· Jun 5, 2026
Wow — that's incredible support. Knowing you've trusted SUPCASE across so many devices since 2022 truly means a lot to us. Thanks for being part of the journey and for taking the time to share your experience.
Warranty is awesome, they help me and they deserve the 5 star. Thanks again for the time it took my case to be handled.
By Adalberto G.
Response from SUPCASE· Jun 5, 2026
Thanks, Adalberto. We're glad we could help and appreciate you taking the time to share your experience.
great warranty
By Mikel S.
Response from SUPCASE· Jun 5, 2026
Glad to hear it.
Prompt replies from the support team. The team helped to replace the case as per terms immediately. The replacement was lost in transit and they sent in another one immediately. Thank you. Overall the case has been protecting my phone very well. Only thing that broke off was the stand which is also the magnetic part of the case. Customer service 5 Stars, Product 5 Stars, Warranty 5 Stars.
By Pradipta D.
Response from SUPCASE· Jun 5, 2026
Thanks for sharing this, Pradipta. We're glad everything was ultimately resolved and that your case has continued to serve you well along the way.
I love that is was simple and quick process to do the warranty claim
By Benny
Response from SUPCASE· Jun 4, 2026
Glad it was a smooth and quick process for you, Bernardo.
Customer service in the warranty team was excellent. I gave it a four-star review mainly because the phone case is definitely above par, but no phone case is absolutely perfect.
By Jason T.
Response from SUPCASE· Jun 4, 2026
Appreciate the honest feedback, Jason. Glad the warranty team took good care of you.
