Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
First and Foremost, the Customer Service received from Camille. The cases are amazing too, tobe given a choice of either or without screen protection is amazing. Thanks again.
By Azim AJ H.
Response from SUPCASE· Jun 29, 2026
Really appreciate your kind words about Camille and the team — glad you’re enjoying the cases as well 😊
Very good product and good warranty
By Hugo F.
Response from SUPCASE· Jun 29, 2026
Good to hear, thanks for sharing!
Great products and customer service
By Terry H.
Response from SUPCASE· Jun 29, 2026
Thanks, we really appreciate it!
I've had several supcases for my Samsung phones over the years. Excellent products and great customer support. Recently had a case break at the pin that holds the magnet portion on. Supcase ask a few questions and offered extended warranty replacment. Above and beyond my expectations.
By Swede H.
Response from SUPCASE· Jun 29, 2026
Really appreciate your continued support over the years. Glad we could exceed your expectations 😊
Best case ever, the case breaks before my phone. What I mean is the case breaks so that my phone doesn’t, bought like 2-3 replacements per phone( had each phone for about 4-5 years). Used the same brand for the XR now for the 14 amazing case highly recommend.
By Brandon D.
Response from SUPCASE· Jun 29, 2026
From the XR to the 14—thanks for keeping us along for the ride! 🚀
Cancelled an order shortly after placing it. They got back to me right away and didn’t send it so I didn’t have to deal with a return. I did manage to buy a case from i-blason which is owned by the same parent company that owns supcase. And I love it!
By Gabriel
Response from SUPCASE· Jun 29, 2026
Happy we could save you the extra hassle. Enjoy your new case! 👍
My spouse has a lot of medical issues from the military. Causing Dropping the iPhone more than the average person. Tried a few other brands, the back glass cracked or camera lens cracked. We just wanted to see if they were as Tough as a SupCase.. NO! We just got a New case for the 17 Pro Max!! Another Proof on How heavy duty these cases are.... Way back in the iPhone XR era, my spouse dropped the phone to grab our grandson as he ran into the parking lot of publix. Guess what.. The phone was run over, and it still worked. Had some rock damage, but the Case saved the day.. Thank You Supcase, for the Military Grade Proof!!
By Wendy
Response from SUPCASE· Jun 29, 2026
What a story! Thanks for sticking with SUPCASE all these years. We hope your new iPhone 17 Pro Max case protects just as well. 💙
Quality case overall. Hadba slight issue with the holster. Contacted customer service, and they handled it right away. Good job all around. Would recommend this product.
By Edward M.
Response from SUPCASE· Jun 26, 2026
Really appreciate your support — glad you had a good experience. 👍
