Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Very helpful and Quick Response
By Daniel R.
Response from SUPCASE· Jul 31, 2026
Thank you for your positive feedback. Our team always aims to deliver timely and helpful support for every customer. We truly appreciate your recognition.
I have owned many different phone cases in the past. I am tough on them and have had mixed results with different brands. When I got my iPhone 17 about 6 months ago I chose the Supcase UB pro with a belt clip. It is the best case I have owned so far. Unfortunately the belt clip broke about 10 days ago while moving some furniture. I reached out to Supcase and they said it was under warranty. They did not have the belt clip in stock, so they sent a whole new case with the clip. Outstanding customer service!
By D. G.
Response from SUPCASE· Jul 31, 2026
Thank you for sharing your genuine experience with us. We are delighted that the UB Pro has performed so well and stood up to your heavy‑use lifestyle over the past few months. It makes us proud when we can deliver reliable support for our customers. Your compliment on our customer service is highly valued by our whole team, and we greatly appreciate your trust in SUPCASE.
The quality is always great with Supcase. The Unicorn Beetle has been my go to case for years. They are just an awesome company that makes great cases that last.
By Todd H.
Response from SUPCASE· Jul 31, 2026
Thank you for your continued loyalty and kind words. It warms our team to hear that Unicorn Beetle has been your trusted choice for such a long time. We keep focusing on building reliable‑quality cases to stand up to everyday use. Your ongoing support means so much to everyone at SUPCASE.
What a wonderful experience I've had, I reached for a Magsafe Wallet review unit and I was surprised when the only question I was asked was "Which one would you like to try". I picked the Silver magflip and I couldn't be happier. Nothing but positive responses so far from Team Supcase. It is a pleasure to try out and, in the near future, do a review highlighting it on my social media channels. Hopefully I can get more review units to try soon.
By JOE M.
Response from SUPCASE· Jul 31, 2026
Thank you for this fantastic feedback. We are thrilled you are enjoying the Silver MagFlip MagSafe Wallet. It is wonderful to know our team could make your sample‑request experience smooth and straightforward. We are really looking forward to your social‑media review, and we will keep you in mind for future review‑unit opportunities. Thank you for your support of SUPCASE.
Excellent product. I have had several of the cases for the z fold series phones. The cases fir perfectly and provide great protection. I have dropped my phone several times with no damage to the phone or the case. I also have the case and band for my galaxy watch ultra. Supcase is the only case protection I use for my phones and watch. Their customer service is excellent. When i have an issue (only happened twice in 4 years) I emailed customer service and received a response very quickly. They were able to fix my issue by sending me a brand new case that I received in only a few days
By Mike K.
Response from SUPCASE· Jul 30, 2026
Thank you for such wonderful and detailed feedback. It brings us great joy to know you have trusted SUPCASE for your Z Fold series and Galaxy Watch Ultra over the years. We are pleased that our cases fit precisely and have kept your devices safe even from multiple drops. We also value your recognition of our customer‑support performance. It means a lot that we could resolve your concerns efficiently whenever you needed assistance. Thank you sincerely for your long‑term loyalty to our brand.
This is a company that really stands behind their products. Overall, I like the design of their products. But a couple times I had the belt clip Brake. And they replaced it without hesitation.
By Michael M.
Response from SUPCASE· Jul 30, 2026
Thank you for your honest feedback. We are glad you appreciate our product design and our commitment to supporting customers through our after‑sales service. Your feedback on the belt clip is valuable for our product optimization work. We sincerely appreciate your continued trust in SUPCASE.
Genuine company stands by its warranties.
By Pinak D.
Response from SUPCASE· Jul 30, 2026
Thank you for your kind recognition. We take great pride in honoring our warranty commitments for every customer. Your trust means a great deal to our whole team.
The website gave me issues. Vanessa, customer service, answered my questions, gave a great recommendation & followed up w/me. The products are very good. The Customer Service kept me as a client.
By CJH
Response from SUPCASE· Jul 30, 2026
Thank you for your thoughtful feedback. We truly appreciate Vanessa’s hard work to resolve your website‑related concerns, offer helpful suggestions, and follow up with you. It makes us happy that her support helped retain you as our valued customer. We are also glad you are satisfied with our product quality. Your recognition motivates our whole team to keep delivering a great experience.
