Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
818 reviews
SUPCASESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SUPCASE, based in Atlanta, GA, engineers rugged cases exceeding MIL-STD-810G 516.6 standards, drop-tested up to 50 ft, offering built-in features, a 1-year warranty, and ultimate device protection.Today, we are proud to be a leader in the mobile accessory industry, offering top-tier protection for your devices.
SUPCASE (supcase.com) has 818 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
818 approved reviews, newest moderated first
Very good service My supcase was replaced rapidely
By Yves
Response from SUPCASE· Oct 8, 2026
Thank you for your nice comment. We are glad your SUPCASE replacement was processed and delivered quickly for you. We strive to resolve customer‑related matters as fast as we can.
Geeat products, Fast service, and great warranties.
By Michael V.
Response from SUPCASE· Oct 7, 2026
We really appreciate your kind words. It makes our day knowing you’re happy with our products, speedy service, and warranty support. We’ll keep striving to maintain this level for every customer.
They got back quickly and sent me a replacement after the slide on my case wore out.
By James
Response from SUPCASE· Oct 7, 2026
Thank you so much for taking the time to share your feedback. We are pleased that our team responded promptly and arranged a replacement for you. It brings us great satisfaction knowing we can deliver dependable support when our customers run into product‑related issues. We truly value your trust in SUPCASE.
Quick and responsive. And did what you said you would do. Thanks
By Dwaine B.
Response from SUPCASE· Oct 7, 2026
Thank you for your kind feedback. We prioritize delivering timely service and keeping our promises to every customer. We are glad everything worked out for you and appreciate your trust in SUPCASE.
The customer service is top notch! I have a S25 and the clip broke that came with my case so they covered the clip under the one year warranty!! This is my 2nd clip I just wish it was more durable
By Kelly K.
Response from SUPCASE· Oct 7, 2026
Thank you for your wonderful review. We’re happy that we could honor your one-year warranty and send you a replacement belt clip. We fully understand your wish for improved durability, and we will pass your valuable suggestion along to our product development team for future refinements. We really appreciate your continued support for SUPCASE.
Customer Service is outstanding Best people I've worked with in a long time
By Joseph I.
Response from SUPCASE· Oct 6, 2026
Thank you so much for your kind feedback. It means a lot to us to hear that our support has delivered such a great experience. We always strive to deliver helpful and thoughtful assistance to every customer, and we truly appreciate your trust in our brand.
No problem getting case fixed , supcase is a great iphone case . Have been using them for several years and this is first time i had a problem with screen cover seperating but they sent me a replacement quickly . Awesome case and awesome customer service !
By Frank
Response from SUPCASE· Sep 30, 2026
Thank you so much for your long-term trust and support of SUPCASE. We’re glad we could resolve the issue with your separated screen cover quickly for you. It means a lot to hear you’ve stuck with our cases for years. We will keep working to deliver reliable protective products and responsive support for you.
Supcase helped me get a replacement quickly.
By Erika G.
Response from SUPCASE· Sep 24, 2026
Thank you for your feedback. We’re glad we could arrange your replacement promptly.
