This was our freight broker the worst…
This was our freight broker the worst customer service in the world!
By Laura T.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
9 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
suntecktts.com is listed under Shipping & Logistics.
suntecktts.com (suntecktts.com) has 9 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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This was our freight broker the worst customer service in the world!
By Laura T.
booked a load toay 9:35am... broker told that tracking team will send RC shortly, after 20min with no luck calling to get that RC stories that me and my driver didnt answered calls so they recovered, on the argument I can send screenshots that no one called heard "it is what it is". think twice before getting loads with them
By Devlin T.
Anytime a broker refuses to call or take calls after you book a load with them is a RED FLAG. Glad he cancelled on me. Be weary of clowns like this using recycled GV numbers too. Don't trust these Carrier411 abusers.
By Private
Do not hook on good price what might see for load. In last moment, after confirming arrival time over the phone with driver, they cancel load and block your carrier on load board. So even if you have confirmation for your pick up load, it's high possibility end up with no load and ability to book another on Friday afternoon. Think twice about suntech and they prices. Looks like they have agenda screw as much carriers as they can on such bad market. Differently don't recommend.
By Kos O.
This company is some bullsh** PLEASE don't waste your time brikers are rude asf. They don't like to pay. I wouldn't advise no carrier to deal with this foolishness save your time and energy. They have 1 star for a reason I wish I could put no stars
By Jacquetta J.
Stephen Gardner ----The worst customer service ever, had 3 shipments issue, never updated with the load , giving me the attitude . I dont recommend this company for trucking !
By Welset A.
Booked a load then say waiting on pu number 3 hrs later still nothing waisted my day thinking I had a load
By Jeremy W.
They don't respond back and ignore messages also. and are also brokering under other names out of Florida. Completely useless I would avoid them. They wasted my time a bunch of worthless people.
By J.R.