Legacy SunPower Corporation (Out of Business)Reviews of sunpower.com

Thank you for your prompt service! Your technician was very knowledgeable! We are happy with our service.

Meleah Sellers came to help set up solar this morning. Meleah was an amazing representative for SunPower as she was very professional, friendly patient & gave outstanding customer service. Meleah explained exactly what she was going to do, and before she left offered to answer any questions. Please ensure you (SunPower) treat Meleah well, as she’s deserving of accolades & this outstanding review of her service performance! Thank you Meleah 😃

This company promised that I would be under the NEMS 2. I signed the contract on April 14, 2023. A month later I recently was told opps they were short manpower and didn't get my application in so I have to be under NEMS 3. This is false advertising. They think I should purchase a $10,000. battery!! There is no excuse for not getting a application in that was signed a month before the deadline. Someone from Sunpower needs to be accountible for this problem. I'm the customer and did what I was told and promised.

julian was super helpful and informative when setting up my solar account. he was knowledgable, patient & displayed a great experience for me.

Dago is the rep that activated my solar panels. My appointment was for 230pm, I needed the appointment a little sooner than 230pm. Although the Solar operator said there was no open slots earlier, the installation rep, Dago, was able to squeeze me in around noon. Nice guy. All he needed was my wifi info and he had the account up and running in 30 minutes. Give Dago a raise!! Thanks again, Jason Hyslop

Can’t even give them one star. Four months since activation in January 2023. Came out three times to replace panels that never worked. Now waiting for another appointment to replace not only the two original failed panels, now three failed panels. The last contractor who came out to replace the two non working panels didn’t even bother yo tell me the replaced panels still aren’t working. DO NOT USE SUNPOWER!!!

Meleah was on time, professional, knowledgeable, and friendly. She happily answered my questions and explained to me the meter workings. Meleah is a SunPower asset! I appreciate the link she kindly sent regarding battery backup as well.

I have a SunPower system that came with the house I purchased 3 years ago. The system works fine but I recently found out that SunPower never coordinated the owner change contract with Duke Energy and for the last 3 years I have not been connected to the grid so the electricity produced was wasted. SunPower was well aware of this requirement as they visited the house when I purchased it to verify that the system was operating and repaired the wi-fi monitoring issues. I recently contacted SunPower to add more panels and a battery backup to the existing system but they never showed up on the appointment day nor emailed me to cancel. When I contacted the sales consulate they refused to come to the house and wanted to do a zoom consult. That were not interested in physically measuring the roof nor looking at the home to determine where to install the battery equipment, etc. Never have a seen a company that would go out of their way not to have additional business, especially since it would have been a cash deal.