Legacy SunPower Corporation (Out of Business)Reviews of sunpower.com

System has not worked since last April. Leading up to bankruptcy and convinced you decided not to provide people service even after they got purchased by a complete Solaire nothing has changed. They need to be regulated if they sell long-term leases because they are not financially stable. Even the new company police Solaire their stock trades at about $1.97. They don’t deliver what they promise in the contract and they expect you to still pay. My utility bill was almost $5000 because the system was not working and I’m facing retirement. My brother is a 30 year marine that went fall for this country and those executives and his system is not working as well. Sunpower and complete solar. Are they absolutely worst people I’ve ever dealt with don’t believe anything good on this review because there’s nothing good about the companies.

Warren Grennan is the life saver for our solar panel. After suffering the bankrupt of sunpower (none of the customer service number is working), we are so happy to have it fixed. Strongly recommend.

We initiated a Performance Guarantee claim in May 2024 and were provided a confirmation in July that Sunpower would be issuing us a refund for $944.14 based on the performance guarantee and that we would be getting an email from Best Payment Solutions (company that handles these reimbursements). Have not received anything to this date-- have called Best Payment Solutions they point the finger back at Sunpower---complete run-around. Contacted Sunpower, keep kept getting the billing department they have no answers and no resolutions. I have a documented paper trail that they owe us, but yet can't get them to pay up. Called 10-14-2024 - waited on hold 74 minutes only to be told that they have a ticket open but no path for resolution...worst company I have ever done business with.

the technician Warren Grennan came on time and investigated all the system and he is very skillful and very helpful to explain what is the issues and worked very efficient to solve my problem.

Sunpower is garbage. I don't mean common garbage but garbage of the highest degree. Image cooking the books ,lying to stock holders and customers then kicking the can down the road. None of them can likely even spell ethics customer service or provide a definition of either. 13 months with broken equipment and they still want money. I hate sugar coating the way this makes me feel !

I was tricked into installing solar panels with Sunpower with 3rd party Skysolar located in Burbank, CA. Ive had nothing but malfunctions and problems since day 1 (June 2024). I received another email this week from Skysolar warning me of a malfunction issue and they told me to call Sunpower directly to initiate a work order. This is Day 3 and no response from Sunpower who are in Chapter 11 and no longer have customer Service. Thinking about hiring an attorney to go after Skysolar who have a brilliant Salesman/con artist who knows exactly what to say to hook new clients.

I really hope that SunPower realizes what an amazing employee they have. He was very kind and profesional throughout the whole process. He was able to fix the mess the previous "technician" made. There was no way my system would have functioned if it wasn't for Warren. Once he was done, he took the time to explain how my system worked and how I could see my data. We truly need more Warren's.

The company is in bankruptcy since the first week of this month and my system shuts off at the same time. The people in customer service don't know what to do. I wait for answer of what is happening with the installation and someone to fixed for the entire month. The worst part is that they are charge me the bill and they say that I must to pay. Basically the system worked for two weeks only and I paid to them almost $600 plus I paid to Edison another $500. Nobody is responding and nobody is responsible. Is the worst service ever