Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
Sunnyside - Naltrexone & App to Drink Less or QuitSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunnyside helps you drink less or quit with evidence-based tools, expert coaching, and medication when you're ready.Sunnyside combines behavioral science with medical care to help people build a healthier relationship with alcohol. Whether you want to cut back gradually or make a bigger change with medication, we meet you where you are. No shame, no pressure to quit.Our members reduce their weekly alcohol consumption by an average of 33% in 90 days, with 96.7% reporting a substantial reduction in drinking.Sunnyside Med: Telehealth for Alcohol ModerationSunnyside Med connects you with licensed medical providers who can prescribe Naltrexone to help with alcohol cravings, all through a simple, private telehealth visit. No in-person appointments. Medication shipped to your door.Online medical consultation with a licensed providerPersonalized medication prescribed and delivered to your homeOngoing clinical support and check-ins throughout your treatmentFull access to our proven habit-change appThe Sunnyside App: Daily Tools & CoachingDrink tracking & planning — Set weekly goals and pre-commit to your planReal human coaches — Personalized guidance via text, not just AICommunity support — Connect with others on the same pathProgress insights — Measure success in the terms that matter to youOn-demand resources — Exercises, videos, and tools when you need themApp + medication works better together. Sunnyside is the only platform that combines daily behavior-change tools with medical treatment, so you can tackle both the habits and the cravings.👉 Start your free trial at http://www.sunnyside.co or head to https://www.joinsunnysidemed.com to learn about our Sunnyside Med and naltrexone.
Sunnyside - Naltrexone & App to Drink Less or Quit (sunnyside.co) has 257 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
257 approved reviews, newest moderated first
Cutback coach is a great interactive program with real humans to help when needed. It has definitely made me more mindful about my intake of alcohol. I think about each drink and decide if I really want to open it. I recommend!
By Angela F.
I absolutely love this program. I’m so happy I signed up. I always struggled with the black and white approach to drinking. All or nothing does not work for me. I would fail each time. This is a more approachable way to enjoy my favorite wines. This really works!
By Danielle M.
I have already seen a major change in my drinking habits. I get daily (usually 2 or 3) reminders to think about my drinking before continuing. It has allowed me to become more mindful about my actions. I dont always surround myself around people or situations that offer this is social settings. So, having this guidance in the palm of my hand is so valuable. I have already recommended it to loved ones as its the perfect amount of guidance needed to start making changes and stay accountable.
By Priscilla
After some traumatic life events I realized I needed to invest in myself. Using Cutback Coach helped me meet my goals without feeling bad about myself or disappointing anyone. The app helped me track and be more mindful of my habits. I’m very pleased.
By Diane B.
Accountability is what we all need. Cutback Coach does this.
By Cal K.
Cutback Coach may be a scam. I don't drink but maybe once a week, but they were still raring to sign me up. They want your money. Of course, some people have had good experiences with them, the reviews indicate. Be sure to read all of the reviews, not just the positive ones, before you give them any money.
By ELIZABETH W.
Response from Sunnyside - Naltrexone & App to Drink Less or Quit· Aug 2, 2021
Hi Elizabeth, I'm really sorry for your experience. We work really hard to help our members achieve their goals around mindful drinking, so we never like to see a review like this. I've requested information from TrustPilot to try to get in touch with you and hope that we can talk to make it better. If I can look up your account I can ensure you stop receiving any messages from us. There's a chance that your account was in a paused state, which is one of the cases in which we would message you once a week to resume your account. I assure you that we're not a scam and we always respect requests to stop messaging. I hope we can make this better.
Okay... updated review... I was happily using this service for a few months then all of a sudden ( complete blackout). Took me a day to even notice as (life happens) and then I was like WAIT why no cutback coach? Then I contact them to receive an email that they are working on it. That was a couple - a few weeks ago so.. I reviewed with an "irritated" response. So now.. I have been offered a full refund for the year. Let's see how this goes. I still feel like the "carrier" situation should have been much more easily resolved as I have seen others say that when the contact T-Mobile or "their carrier" they are told it's absolutely not on their end. Not sure what that's about but...
By Aimee B.
Response from Sunnyside - Naltrexone & App to Drink Less or Quit· Jun 25, 2021
Hi Aimee, I'm really sorry for your experience. I've requested more information from you via TrustPilot so we can make this right. We're going to refund any users who were impacted by the issue as soon as it's resolved, and we've been documenting that in our Help Center. We're 100% happy to give you a full refund for your annual subscription. Please just email our support team at [email protected]. We have no intention of ripping you off. Thanks for your patience.
So I am still unable to receive texts. I am changing my stars because when it works, it's a great program. I hope you guys get the issue with your carrier fixed sooner rather than later. It's disappointing to not be able to use it. I just contacted my carrier and went through a series of steps and they assured me there's nothing amiss on my end. They suggested you check your own mobile service and blocked numbers.
By Mary M.
Response from Sunnyside - Naltrexone & App to Drink Less or Quit· Jun 25, 2021
Hi Mary, You're experiencing an issue that we've documented well on our Help Center and have communicated via email. I'm really sorry if you didn't receive any emails, but I can assure you we've tried. Google Fi users Sprint as their network, which is why you were affected. The issue doesn't have to do with your personal account, which is why the rep didn't find anything. This is a regretful situation for us, but we've done everything to communicate clearly to our customers. Please continue to work with us through our support channels so we can help make it right for you. Thanks.
