Sunflower RelocationReviews of sunflowerrelocation.com

This is my second review after the worst experience I've ever had dealing with a company. They took my deposit that was made to them by mistake (they didn't tell me they subcontracted with a different company and I should have paid the deposit to them separately) and have not refunded me the money due me ($2947.50). They assured me they would work with Venmo to release the deposit but that didn't happen. They will lie to you to tell you what you want to hear and they have burner phones. That should have been a red flag right there. I believe in karma though and truly hope bad things come to all of the players involved. They're evil.

0 STARS - Where do I begin? (Shorten version) On Sunday, July 14 at 1:36pm I received a voicemail from Ahmed from +1 (682) 339-1903 and it stated that the truck that was supposed to move me on Saturday, July 20 was in an accident and needed to move me on Wednesday, July 17. I was confused because here I was still working and trying to pack my house up to meet the July 20 move when I originally wanted July 22. I called him back and told him it wasn’t going to be doable with the amount of time given. In addition, working and dealing with hurricane beryl issues. The next day, July 15 I called a few times and no one answered to see if we were still on for Saturday, July 20 move. After calling and calling, I received a text from Moe +1 (310) 993-7889 that my 8-10am moving slot that was originally given to me is now 9-11am. I told Moe that I got friends to come help between 8-10am and they scheduled this time based on their work schedules so Moe ensured me on July 19 that they could most likely get there earlier. Saturday morning, July 20 gets here. 9am no one shows. 10am no one shows. 11am no one shows so I figured because they had my deposit it didn’t really matter to them at this point. I reached out to Moe at 11:14am to see whats going on because I have to turn in keys and return equipment by the time these companies close early on Saturday and are not open on Sunday. I also scheduled my travels this day and was so off on schedule. Moe finally texts me back at 11:17am and said Deryl will arrive in 45 minutes which is now past 12 noon and what we agreed on. 45 minutes passed and still no one has arrived so I call Deryl and he says at 12:06pm he is 45 minutes away. Now thats 90 minutes later according to Moe and Deryl. So I ask him to call when he gets in the area. He called at 1:06pm. He arrived in this beat up truck labeled A&M Moving Services which I was a little hesitant because on Sunflowers website it showed nice trucks labeled sunflower relocation. Anyways, I greeted him and asked if he was doing the job alone because I was promised 2-3 men. He proceeds and says he does this on the weekends as a side job and he called some helpers they are running late. So I showed him around and immediately I get a call from Moe about my mirror on the wall and my 2 tvs that I mentioned several times to Noah, (the one who quoted me and ensured that everything was going to get wrapped and taken care of) several times and to make sure they were going to take care of these things because I have used movers in the past and they have always securely wrapped up and stored these items for me. Moe calls me and tells me they don’t take care of tvs and securing mirror decoration on the wall. So I told him, I chose the company because I was assured it will very taken care of other wise I would have went to another company or packed them with my own help. At 1:50pm I get a call from Michael who says he is the manager at +1 (310) 993-7889 and told me Noah who did my inventory didnt do the cubic measurements correctly on my contract even though I gave him exactly the amount of what I had (I took pictures) in my house and not to mention I moved majority of the stuff down a stair level to help. Mind you, I said 4 wardrobe boxes, I only had 3 at the end of packing. In addition, I said I had 5 large bins and I ended up having 6; 1 extra little one I couldn’t get rid of plus a hoola hoop. So he proceeds that Noah has messed up 3 to 4 times on this and he will get back with me to see what he can do. Well he never called me back. I called the number later several times and no answer. Moe finally called me again, which I must say does not have any customer service what so ever; he was very rude with me the whole time. He said I still have to pay from originally the amount was $2641.75 and my deposit $600, pick up $1466 + $43.98 processing fee which was $1509 and delivery $1466 + $43.98 processing fee of $1509. Totalling $3618 which originally it was $600 deposit and $2041.75 spit into 2 payments. You know how sad I was. I am an educator and its already been hard for us educators and my budget was $3000 and I told them over and over before proceeding with this company. Now I am out of food and gas money to get to my new location with no parents who have recently passed away to help me. Now this is sad right because we have companies who we think can be trusted are not trusted! So, when the boys arrived to help move my things they started arguing, cursing and trying to call the cops on one another in front of my neighbors (I have the video to prove this) so this made me feel like Im a bad person having these unprofessional people at my house arguing and bickering at the place where I resided for years. This lasted 20-30 minutes when they should have been moving my things especially since they came 2 hours past the second window given and 4 hours from the original moving window. It won’t let me add more but they STOLE mythingsa

Poor communication. They refused to tell us the location of our property at any time. Our load was removed from the original truck and placed in storage, and then reloaded a week later. We were not aware that this was going to happen. We expected the truck to drive our belongings to our destination. Right? Load in Frisco, unload in Fargo. Our dining room table was damaged because the exercise machine was placed on top of it. We were given a 3-4 day time line for our move from Texas to North Dakota (1100 miles), but it took 13 days and that was only because on day 11, I threatened to report them to the Texas DMV and the Federal MCSA. I highly recommend throwing some Air Tags in your boxes, so you will know what is going on, if you use this company.

Michael was straight to the point. Got me a reasonable rate & got all of my storage delivered safely within 6 days from Virginia to Pennsylvania. There was one slight issue where my dining table was missing a few screws once dissembled, so at my new residence it could not be reassembled properly. Once I told Michael about this issue he submitted a claim for me & eventually they were able to find the missing screws, got them expedited shipped to me so I received them 2 days later. I've dealt with a moving company a couple years prior and it did not go as planned at all. Michael was very attentive, kept communication with me throughout the whole move & answered any questions that I had. Safe to say whenever I move again in the future I will re-use Sunflower & Michael's services.

Absolutely the worst experience with a business I have experienced. Run.. don't walk away if you are considering using them. Their website says they are a carrier but clearly they broker with other companies. The sub contracted company Ciao Bella came on moving day and charged me almost three times the quote. Even the rep I dealt with said that this other company over inflated charges. The bill of lading had no company name or phone number on it, their workers raided my refrigerator without asking and stole drinks out of it, the inventory listed was very broad and vague. Communication was abysmal and when I could get through I got the runaround. I'm very patient and understanding but I know when I'm being played. They still have my deposit that they said they would refund me because it was a duplicate charge. But of course that didn't happen after 21 days and I had to file a dispute with Venmo. Who needs this stress especially during a move. Simply horrible.

I just did a 2 day interstate move with Sunflower Relocation and would highly recommend them. The cost estimate was accurate, the communication before and during was excellent and the moving day crew of 3 was hard-working, efficient, courteous, good-humored and communicative. I was very nervous, having never hired an interstate moving company before, and am very pleased that the move went so well.

Excellent pre-work and touch points throughtout the move. The driver and crew care about your stuff. They move it like it was theirs. No hesitation in recommending 100%

This was my first time using movers and I could not be more impressed! Booking my move was super easy, and they gave me no hassle on a time to arrive. The day of my move the movers got there right on time, secured all my belongings and moved everything super fast! The movers were also very polite and did not waste any time. Would definitely use them again!