The experience was great because the…
The experience was great because the customer service agent took the time to explain everything in detail and made sure I understood exactly what was needed for my order.”
By barbara
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
584 approved reviews, newest moderated first
The experience was great because the customer service agent took the time to explain everything in detail and made sure I understood exactly what was needed for my order.”
By barbara
The customer service was great and the variety of the wigs and quality of the hair is very nice.
By Marshawn
My experience with this company was extremely good. I had to exchange my purchase and the process was easy. They walked me through the process and communicated even through text. I would recommend this company to everyone. Thank you for everything.
By Oddessa J.
Customer service her name is Ella. She was awesome assisting me with exchanging wigs. Thank you so much for your help! I am still waiting for my wig to process. Hopefully I can do review it.
By Tykya
Ella was amazing!!!! She was able to ensure that I receive a full refund for the wig that I purchased but needed to return because it wasn't like described. The initial person that handled the return accused me of tampering with the wig. The wig is described as a wear and go. I informed the initial person that I'm not a stylist and have no idea of how to style the wig. But Ella was assigned to the case and made this a smooth transition, her customer service was refreshing and Elka made certain I recieved my full refund.
By Anglean
very amazing and they solve your problems! they understand you well and even if not, they will give you an alternative ❤️
By xo
Sunber has the best wigs for their prices… also the customer service is Excellent!!
By Sandra J.
Mike promptly answered all my questions and i appreciate his support.
By Rukayat N.