Communication is key
Communication is key. I got updates when I asked.
By Remembrance N.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 429 reviews with 5 stars · Clear filters
Communication is key. I got updates when I asked.
By Remembrance N.
Oscar provided excellent customer service when I reached out to follow up on my order. He communicated professionally, was responsive, and took the initiative to help resolve the issue. I truly appreciate his outstanding communication skills and commitment to ensuring a positive customer experience. Thank you, Oscar, for your support! I’m excited to receive my products and appreciate the excellent service I received.
By Chrisy B.
I was skeptical at first when my order was late, I contact Sumber Hair, the wig came. I was not satisfied with the color,I end up doing a refund. My refund was immediately given to me. I highly recommend this company. Sumber Hair will make it right. Thank you SunberHair.
By Edna R.
Customer service was very responsive.
By customer
Fixing my issue concerning my not receiving my product was prompt and efficient.
By U-Donna E.
Great service overall great wigs gooooo grab u a couple of them lol love sunber
By Bethany B.
James reached out to me and helped change my address i am very grateful for the speedy response from him thank you sunber hair and thank you james!!!
By Avirona C.
Very helpful and prompt with responding to queries and concerns. I had good customer service and when hair finally came the quality, in my opinion, was great! Definitely will be purchasing again.
By Amanda F.