It's was a problem with my order and they made it right
Love the way they made things correct
By Amanda B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
584 approved reviews, newest moderated first
Love the way they made things correct
By Amanda B.
Great customer service skills!!!
By Susan T.
I never received my wig. I should have putchase from luv me. But I thought I take a chance. Now I going out of town with no wig. Order# PSunber18119816
By Ingrid L.
Response from Sunber Hair· Apr 16, 2025
Hi, Ingrid, we are so so sorry to hear that. But we checked the order you offered us, it has been delivered 5days ago. Our specialized service customer will offer you the screenshot and update by email soon. And we indeed thanks for choosing our brand at first place. Hope there is no any trouble here. And if you need anything else, pls contact us freely. Sunber warmest wishes you good luck, good health, and good cheer.
Customer service and my actual product both are top tier. I purchased the unit in 16 inches and the blonde highlights are an added bonus to the unit. It’s so nice, I’m going to buy it twice. Excellent products everytime.
By Monique S.
Love my wig it's great for a person like me who doesn't know how to do all the things a wig needs it comes already ready for you to wear no lie put it on and go honey lo e that for me yay
By Teresa
Great customer service. I was unable to tra j my order and customer service rep. Responded in real time.andnwas a lento provide information seeking! I received my hair and absolutely love!!!!
By anica P.
Communication was a little challenging because of a return on my part, due to a wrong color for me. The hair was beautiful and look forward to the next shipment. I must say customer service was excellent in the end!
By C E W.
I had a wonderful experience with Sunber Hair customer service. There was a problem with the wig I ordered, they handled my problem right away with no problem, and was super courteous. I will leave another review once I get my wig, but if the customer service is any indication, I know it will be great. Thanks Sunber Hair :) I will order more in the future!
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