I sent an email trying to reach out to…
I sent an email trying to reach out to sunber hair ads department however I got customer service Mike person was so nice and gave me the correct email address. Thanks Again
By Elizabeth T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
584 reviews
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Sunber Hair-100% Virgin Human Hair Weave & Human Hair Wigs
Sunber Hair (sunberhair.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
584 approved reviews, newest moderated first
I sent an email trying to reach out to sunber hair ads department however I got customer service Mike person was so nice and gave me the correct email address. Thanks Again
By Elizabeth T.
Great quality hair fast delivery
By Consumer
After figuring out Sunber email responses were going to my junk. Ivan proudly say Sunber has excellent customer service and responds quickly to resolve the issue. They actually made my issue their issue and quickly resolving my issue. Thank you and I am very satisfied with the outcome.
By TERRY T.
Customer service is very easy to get to and deal with. They responds in a timely manner and I was very pleased with their services. I just waiting for my purchase to arrive.
By Joezit J.
Sunber Hair kept me informed on everything from the time I placed my order until the day I received my package. The shipping was before time indicated to arrive. The quality of this product is very good and I am very impressed. I will be ordering more for sure and will let others know. Thank you Sunber Hair.
By Kayah H.
Response times at 4 am ordered a wig and was told it needs to be customized but, states will be shipped after 24 hours of delivery just give me my money back because if the wig is a bad as the customer service no thanks!!!!!!!!!!
By Measha F.
Response from Sunber Hair· Jul 17, 2025
Hi, Measha, we are so sorry for the inconvenience you had before. Because there is time difference between us, the reply could be a little late or in an inappropriate time. Which we do feel sorry about it. But please trust that we never meant to bother you at that time. And we indeed thanks for choosing our brand at first time. And in order to fix your problem asap, our specialized customer service will contact you soon. However, we need you to confirm your order, whether this order PSunber18126890 is yours? It was found by your first name “Measha”, which we can’t be sure. And after confirmed, our specialized customer service could get in touch with you and follow the update all the time. And if you need anything else, pls contact us freely. Sunber warmest wishes you good luck, good health, and good cheer.
The hair is so beautiful and light. It looks and feels amazing.
By Sharon H.
I ordered the curly wig with the baby hair. It was my first ever curly wig and I am in love with it. The wig exceeded my expectations!!! I will definitely be ordering many more curly wigs and straight hair wigs. The quality is great and it fits perfect ( I have a huge head..Lol) I love it I love it!!!
By Trikibra C.