Wedding Party Stay
I got a phone call the night before our check in stating that the room we were supposed to stay in was on a floor that they were carpeting the hallway in and that they needed to change our room. We had looked at many rooms and purposely chose the one we did because it was right next to the wedding venue. We complied and they gave us two options of rooms. I still believe that the room we ended up staying in wasn't as nice as the original one we had picket out. When we got to the new room, the furniture was up on top of the counter and the couch as it looked like they had just cleaned the carpets. I put the furniture back where it was supposed to go. Later that night and all the following day, my wife's asthma started to flare up. When she left the room, it seemed to get better. We suspect that because of the newly cleaned carpet, that it was possible that spores from the ground may have been in the air. It caused for a rough stay overall. I did decide to call in the next week to let someone know about our experience, and I just got an apology and they called to the cleaning staff to let them know about the furniture being left on top of the counter tops and couch. I would have thought that maybe from the beginning when they had to switch where we were staying that they would have offered us a discount on our stay or possibly a free night for next time. I could have gone better.
By Brandon