Good service with prompt delivery
Product was just an ordered, regular updates regarding delivery. Delivery was prompt
By Julie E.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
548 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
548 approved reviews, newest moderated first
Product was just an ordered, regular updates regarding delivery. Delivery was prompt
By Julie E.
It took a little longer to ship than expected but once shipped it arrived a day early. The two suitcases were large items but they arrived in good shape. So the bottom line is no complaints, items received were as advertised, and the company kept me posted on developments related to shipping. I would order from them again without reservation.
By Slayden Y.
I love the hard body Samsonite carry on luggage I purchased from this site. It is well made, attractive and lightweight. I received the luggage on time and in excellent condition. I will definitely buy from suitcase. .com again.
By Cynthia D.
Saved a lot of money, service was good, product arrived in a timely manor.
By Diane C.
Took way too long to ship and receive but it is a great product at a great price!
By James M.
have been looking all over for such a great deal thanks again
By John R.
Good quality good material and good aparience.
By Ricardo C.
Very prompt service and good quality I had ordered previously of the same brand and had an issue with the flap closure ripping off All the others have been fine
By JOANNE T.