great suitcase, everything is excellent!
I got my order within 5 business days and the suitcase looks awesome!
By Xianlong
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
548 reviews
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Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
548 approved reviews, newest moderated first
I got my order within 5 business days and the suitcase looks awesome!
By Xianlong
There was plenty to choose from while shopping on Suitcase.com. It was well laid out and easily searchable. I compared prices with all the big name online sites and Suitcase.com was comparable and more often lower. They also had many items I couldn't find elsewhere. My carry-on came in a very sturdy box and in a reasonable amount of time. I will definitely be back.
By JanKR
Those guys ask me to review their service and product BEFORE I had received it; can you believe it?
By Robert E. M.
I was very happy with the service but i did not get a receipt. They made the delivery on time, very pleased.
By kelvin
I am very familiar with the product that I ordered, so no product quality problem. Price was exceptionally good. Received it within a reasonable time. The only comment that I would make is that they did not tell me that the item was shipped-- it just showed up-- but it did not take long. Perhaps I missed the shipping notice??
By Jack
These folks do it right: great selection, super-low prices, and quick shipping (my new bag arrived a day earlier than even FedEx said it would).
By David
The suitcase was as described,delivered on time, and at a great price!
By Phil J.
My experience with Suitcase.com was excellent. Good communication from start to end. They shipped exactly what I ordered - no hassles, no headaches. Will use them again.
By Susan