You have not shipped the suitcase yet
You have asked me to rate my experience. I have already payed for the suitcase and supposed was to receive free two day shipment. Yet no suitcase yet.
By Joanne S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
548 reviews
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Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
Suitcase.com (suitcase.com) has 548 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
548 approved reviews, newest moderated first
You have asked me to rate my experience. I have already payed for the suitcase and supposed was to receive free two day shipment. Yet no suitcase yet.
By Joanne S.
Couldn't be more pleased. As advertised. On Time. Great Customer service. No hesitation about buying here again. I even had a very pleasant experience with customer service when checking on the status of my order shortly after it was placed.
By Richard W Dallas T.
This bag is excellent for travel and every day use. I have had others, which i have used until the wires came through the strap. Only disappointment with this bag is that a pocket in previous purse is missing and that one pocket that was somewhat hidden in previous models is now more visable. (I kept spare cash in the "secret" poxket). I can carry everything in this cross-the-body bag, including a bottle of water for myself and one for my husband. It is great for travel.
By Joan S.
No issues here. Received on time at the price quoted (cheaper than ebags.com).
By Curt D.
found a great deal on luggage after a google search suitcases.com made the online purchase was informed color selected not available so they sent me a better package 4-piece set instead of 3-piece which was ordered. delivery took about 2 business days once I agreed to the change. I am very leased with the items. will shop here again.
By Michael
Order was fast and filled promptly and accurately.
By James J.
I like the neck pillow but some of the black fuzz gets on you at first . Otherwise great pillow that can be packed into small volume . good neck support
By rob
Got a nice Zero Halliburton carry-on for low price. Great product and fast, free delivery. Using it on cross-country Amtrak marathon.
By Metalhead