Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
142 reviews
SugarCRMSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Sales Automation for Sales Warriors: Click Less, Sell More.Sugar Sell takes the blind spots, busy work, and roadblocks out of customer relationship management, making it easier for sales organizations to focus on engaging with their customers and growing their business. With Sugar Sell, you can empower your sales teams to drive revenue, increase efficiency, shorten sales cycle, and deliver meaningful customer buying experiences.
SugarCRM (sugarcrm.com) has 142 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
142 approved reviews, newest moderated first
We give Sandy Simacek 5 Stars...especially for her patience and professionalism. We are new to the CRM process and Sandy has been a patient and informative coach.
By D. Shakira Stewart, Managing D.
Response from SugarCRM· Feb 13, 2020
Thank you. Glad to hear that Sandy is taking good care of you. We appreciate your business.
Sandy Simacek has done a great job handling our account
By customer
Response from SugarCRM· Feb 13, 2020
Very happy that you appreciate Sandy. Thank you and we will stay the course. Thank you for being a customer.
W-Systems is wonderful to work with. The developers are very knowledgeable about Sugar and the response time is excellent.
By customer
Response from SugarCRM· Feb 11, 2020
Thank you for those compliments! You are a great client and we love working with you. We will make sure we keep it up.
Knowledgeable, responsive, easy to work with.... Sandy Simacek ive known for years.
By Paul petersen Vice President of G.
Response from SugarCRM· Feb 10, 2020
Thank you, Paul. We value our relationship and appreciate you!
We have worked with W-Systems for a number of years and can always count on them for timely responses and support. Highly recommended!
By Alex T.
Response from SugarCRM· Feb 10, 2020
We thank you for your recommendation and for being a customer for these past years. To many more years of good responsive service!
David was a helpful with his experience and knowledge of what was available to accommodate our needs. He had a thorough understanding of what our options were and presented those accordingly.
By Akkadian L.
Response from SugarCRM· Feb 10, 2020
That review is appreciated! We try to understand our individual customer's goals and constraints to provide the best suitable solution for each customer. We will pass on your compliment to David.
We have found W-Systems to be a great partner in helping us make full use of our CRM. The staff is professional and always helpful. In some cases we have had very tricky scenarios pop up and their staff has consistently been focused on solutions. I would recommend them for sure.
By Customer
Response from SugarCRM· Feb 7, 2020
Thank you. Much appreciated and we thank you for your business.
Great help! Quick communication. Always available. Thank you!
By Ikonics
Response from SugarCRM· Feb 7, 2020
You are a great customer. Thank you!
