StudentuniverseReviews of studentuniverse.com

Very good price and service

Not a reliable agent at all! Booked a flight through them using one of their promo offer to receive an email after two days stating the booking has been cancelled and that I need to rebook the flight. Called them and asked for the refund and they mentioned the refund may take up to 30 days! ridiculous! you charge my account for a service that you failed to serve with and now I'll have to wait for ages to get my money back! WILL NEVER EVER USE THIS WEBSITE AGAIN!!!

its good for me and booking experience was good.

Great pricing and easy to use

Es buena solo no entiendo por qué me pidieron enviar mis id y tarjeta de pago fotos

I have used Student Universe for all of my flights over the past 3-4 years and have never been disappointed and always found the best deals without fail. Very reliable and easy!

Great flight search engine

Received 2 x $179 flight credits due to a flight cancellation over Christmas. Attempted to rebook for March 2021 for a flight which was of lower value (looking myself on the StudentUniverse website and Virgin directly). Tried to tell me at first that I would have to pay a surplus in cash because the new flights were a higher price than the credits. I called them out on this and then they said they would book the flights. I then get a call back saying sorry you will have to pay a $140 surplus EACH because the original flight was one way and the new flights are round trip. I then have to send them a SCREENSHOT of the new return flights (which had since gone up, but were still $190 TOTAL) which were only $11 different to the credits. AVOID - book directly so if you need to cancel you don’t have to deal with this SHADY company.