The booking was fast and easy I got the…
The booking was fast and easy I got the lowest price taht time I am happy with they customer service.
By Ildi V.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
682 reviews
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StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including United Airlines, British Airways, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015.
Studentuniverse (studentuniverse.com) has 682 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
682 approved reviews, newest moderated first
The booking was fast and easy I got the lowest price taht time I am happy with they customer service.
By Ildi V.
Never fails to provide affordable flights for an out-of-state student!
By Julissa C.
I booked my flight and I still waiting 3 hours for the confirmation. How many hours should I waiting more?
By Shahood A.
Response from Studentuniverse· Apr 27, 2021
Hi there, we're sorry you didn't receive your confirmation email right away! We understand our team has reached out to you directly to help get things sorted, let us know if you need anything else.
Evan from student universe has been extremely helpful. I called early Sunday and there was no waiting time. My goal was to rebook a new flight with the past credit. Evan was extremely patient with me (checked multiple dates without hesitancy) and suggested the best solution that would allow me to save the most money. Greatly appreciate your help! Thanks
By Mariam T.
it was easy to verify my student account and they had the best deals i could find
By Madison L.
When I had trouble applying a promo code to a flight, I talked to Evan with customer service, and my problem was quickly solved! Not many customer service calls are fun, but Evan was very kind and helpful.
By Alyssa D.
It was easy to book and the pricing was perfect!!
By Melissa
I was happy with your program but downgraded you because of 2 problems. 1. I filtered for EWR but it kept showing a bunch of flights to LGA also. 2. You emailed me an offer for $10 off on 1st flight but code didn’t work. I saw later that I was supposed to use the link in email instead of code on App. I later saw on your website a $20 off offer. I look forward to future flights with you.
By A L.
Response from Studentuniverse· Apr 12, 2021
Hi there, thanks for your feedback! We've passed along the error you encountered with filtering to the appropriate team to check into. As to your promo codes, we do often have multiple sales and offers happening simultaneously—some are codes, while others you have to click directly from the email for the offer to show up. We hope you were able to take advantage of one of the discounts available to you, and if not please contact us directly and we can help. :)