Strollers were delivered on time at the…
Strollers were delivered on time at the hotel lobby, both worked well and in good condition. Dropoff was easy as well, left at lobby for pickup. Timely service with no issues.
By MGM
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
111 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are the preferred Stroller and Scooter Rental for theme parks in Orlando/FL and Disney World.
Stroller Orlando (strollerfy.com) has 111 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
111 approved reviews, newest moderated first
Strollers were delivered on time at the hotel lobby, both worked well and in good condition. Dropoff was easy as well, left at lobby for pickup. Timely service with no issues.
By MGM
Great service. Right on time for drop-off and pick-up.
By Amanda D.
My family and I rented a scooter and stroller for a week from stroller Orlando (now strollerfly) but I wouldn't recommend to my friends, family or clients. The battery of the scooter didn't hold a long charge especially for a full day in the parks. The stroller wasn't easy to maneuver - it was hard making turns. I honestly didn't think anything of it and probably was wouldn't have even posted. But a foam part of the handlebar came off and the company claims to offer "free insurance" and now wants to charge us to replace it because it's not a part of what's "covered."
By Jessica L.
Response from Stroller Orlando· Sep 18, 2021
All this because we charge $13 for an accessory you lost!
Absolute Garbage. The stroller they gave us was broken, which we only discovered once we got to the theme park parking lot. There is no phone number to reach them so they required a text message and email. The response times were so slow that we wasted hours trying to coordinate with them, and they didn’t have any extras to loan us. They said they would reimburse us if we rented a crappy park stroller, but then they stopped responding and never reimbursed us for the broken stroller (which they did pick up at the specified date/time) or the park rental. They have not responded to any of our emails/texts since the incident and have taken zero responsibility for ruining our vacation with their unreliability and horrible service. Save yourself the stress and go with a reputable company that actually is accountable.
By Kathryn
Response from Stroller Orlando· Sep 18, 2021
We love haters!!!!!
Easy drop off and pick up. Deff met our needs during our family's Disney trip.
By ASHLEY
Easy drop off and pickup, strollers were great to have for the parks, at a great price! Will definitely use again!
By M.E.
We had a terrific experience- fast to respond and flexible with reservation changes- we will definitely use this company again
By Diana
Clean, quick, and efficient! I had no issues, and it was well worth it as my two boys couldn’t have done all that walking.
By Callee H.