stoveguard.comReviews of stoveguard.com

Inferior product. Does Not holdup to range burner heat. Item deteriorated within 2 weeks of very limited use. Melted and flaked apart. Warranty (14 days) is worthless and Misleading. Customer Service defends inferior material construction. Arrogant and does not respect Customers.

Terrible product. Fit was not nearly even close to my Wolf oven. At $300 I was expecting better quality-simply not worth it. Customer Service is whole other issue- it is as bad as the product. I returned my product promptly- followed all the necessary steps for a return- that was in May. No refund received, no responses to emails requesting status. I had to engage my credit card company to open an investigation. I plan to report them to the Better Business Bureau. Please avoid what I whave gone through and NOT buy this product.

I’m really disappointed with the product. It didn’t match the photos at all. It was too small for my stove and didn’t cover much of it. For the price, I was hoping for something better and of higher quality. I tried to return it, but they said I couldn’t. I had to cut it into four pieces, send photos showing how it was broken, and then they could process the refund. They also mentioned that they couldn’t refund the shipping costs and that they charge $15 for design reasons. If you’re considering buying it, I suggest checking out other options.

I would love to review my StoveGuard Pro, but I can’t. The company never sent it to me. I ordered the StoveGuard Pro to replace my old, regular StoveGuard, with which I was very happy. My old StoveGuard had begun to curl up on the edges and I wanted more protection for my stovetop. I ordered a new StoveGuard Pro on 15 February 2026 and waited until 15 June (121 Days) to finally cancel my order for non-delivery. All my inquiries were met with indifference and excuses stating that they could not give me a date when I would receive my order because of either, “a controlled production schedule” or that “orders are secured through controlled allocation and released in scheduled stages”. When I canceled my order and requested a refund, it took StoveGuard another 28 days to post the refund to my credit card. That is my story about 149 days of frustration and disappointment. Do with this what you will.

They took my deposit, twice on 4/28/2026 for a Stove Guard Pro! Said the product would be delivered in June. Still no product, they won't return phone calls and I'm unable to get my money returned!

After several months of using this product, the basic stove protector, it caught on fire while boiling water in a pot I had used before. When I contacted customer service asking for a refund of the $175 I spent only 2 months earlier, they informed me I was past the 14day return policy! No mention in the description or packaging that the item could go on fire. Of course, they did mention in their respnse that "my satisfaction was most important to them," which makes no sense at all.

Received an email in April 2026 that the company had developed Stove Guard Pro a three piece stove top protection cover for my range. After several emails, I ordered the product knowing that it would not be delivered until the end of June 2026. I gave them a $20 deposit the with balance due when the product was received and prepared to ship. Today is July 4th. After several phone calls and emails to the company, I have received nothing about the product availability. When I logon to their website my order shows as 'Payment Overdue' which I believe is their system having the item as being prepared to ship. I have emailed the company to cancel the order and refund my money. If I were a billionaire, I would bet a billion dollars to a hole in a doughnut that Stove Guard WILL NOT RESPOND NOR WILL THEY REFUND MY DEPOSIT. DO NOT DO BUSINESS WITH THIS COMPANY!!! LET THE BUYER BEWARE!!! @@@ SURPRISE!!! SURPRISE!!! 8:28AM THIS MORNING - JULY 6th - THE COMPANY CANCELED MY ORDER AND ISSUED A REFUND FOR THE DOWN PAYMENT. I STILL HAVE ZERO TRUST IN THIS COMPANY AND THEIR PRODUCTS.

We were very excited to use this product and have had nothing but disappointment. It burns everytime we use any of the burners on our stove and it is the exact correct size. I contacted the company after the third time this happened and they said sorry. No refund and we spent a lot of money. We have thrown it away and I do not recommend at all.