Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
176 reviews
Story In SteelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In Story In Steel, we give your home decor that special, personal touch. We believe in making every item a reflection of your unique personality. Our lovingly crafted designs, from innovative steel portraits to striking decor pieces, are all about making your space uniquely yours.Our exciting product range has something for every taste and style. From metal signs with your family name to classy monograms, custom metal portraits that tell your story, and car silhouettes for the auto enthusiasts, each piece is a conversation starter, adding that wow factor to your home. Happiness is at the heart of what we do at Story In Steel. We are committed to innovation, quality, and artistic excellence, ensuring every creation brings you 100% satisfaction. We’re here to revolutionize your space with creativity and heart.
Story In Steel (storyinsteel.com) has 176 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 127 reviews with 5 stars · Clear filters
The art we recieved was a great way to memorialize the dog we lost. The artists made a great adaptation of one of our favorite pictures of him and the final art looks fantastic.
By Pete
Response from Story In Steel· Oct 25, 2026
Thank you for trusting us with something so meaningful. We’re honored to have helped turn a favorite photograph into a lasting tribute, and we hope it keeps his memory close for many years to come. - The Story In Steel Team
The art I ordered arrived and it is beautiful! So well made and a faithful rendition of the photo I submitted. The frame is also beautiful! The process was so easy- with terrific communication at every step. I will certainly order again from the Story in Steel team again.
By Deborah
Response from Story In Steel· Oct 18, 2026
Knowing you would choose us again is the highest compliment we could receive. We’re thrilled your portrait captured the original photo so beautifully, and we’ll be honored to create your next Story in Steel! - The Story In Steel team
Great customer service! They answered all my questions along the way. The product itself is perfect! Made by a real artist - not AI! We are so happy with it. I wish I had paid more to get the frame but it still looks great!
By Kacy K.
Response from Story In Steel· Oct 18, 2026
That human touch is at the heart of Story in Steel. Every portrait is carefully created by a real artist, and we’re so glad both the finished piece and the care along the way made you happy. Thank you for choosing us! - The Story In Steel team
Excellent quality and precise design. It was definitely worth it.
By AKEEM C.
Response from Story In Steel· Sep 24, 2026
“Worth it” is one of the best compliments we can receive. Custom art asks you to trust us before the finished piece exists, and we’re grateful you did. - The Story in Steel team
I bought this as a wedding anniversary and my wife loved it. The artist did a great job capturing the photo. 10/10 i do recommend.
By Mason
Response from Story In Steel· Sep 24, 2026
A 10/10 from you and a “loved it” from your wife is hard to beat. Thank you for letting us be part of your anniversary! - The Story in Steel team
The actual product came out exactly like the marketing showed it would. We love our art artwork.
By Aaron M.
Response from Story In Steel· Sep 24, 2026
That is exactly how it should be. No surprises, except perhaps how striking it looks in person :) We’re so glad you love it! - The Story In Steel team
The work is exactly as the proof shown in the email. I think the Story in Steel captured the moment of our wedding quite well. The customer support was great and truly helped me reconcile an accurate time frame from production to delivery. I should have ordered it sooner to coincide with our actual anniversary date but that was on me. I'm very satisfied with the piece and now have to decide whether it should hang on a wall in our Denver condo or our Palm Desert home.
By James F.
Response from Story In Steel· Sep 20, 2026
Thank you for trusting us with such an important memory. Whichever home wins, we hope the piece earns a favorite spot on the wall! - The Story In Steel team
Product was high quality and very well done.
By steven P.
Response from Story In Steel· Sep 19, 2026
Thank you! Turning a personal photograph into steel requires precision at every step, so hearing that the quality and craftsmanship stood out means a great deal to our team. - The Story In Steel team
