They have been very helpful and easy to …
They have been very helpful and easy to work with,
By Dina
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
593 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
StorPlace Self Storage is listed under Shipping & Logistics.
StorPlace Self Storage (storplaceselfstorage.com) has 593 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
593 approved reviews, newest moderated first
They have been very helpful and easy to work with,
By Dina
I just moved in and haven't a lot of history with the staff or customer service, but so far my experience has been perfect. The facility is new, clean, organized and appears to be well managed. I might recommend that if StorPlace is going to encourage customers to take out insurance on their property, that your plans be reviewed and enhanced. The current structure of offering plans of $3 to $5k of coverage for $10 to $20 monthly doesn't really provide for much coverage. I might have accepted a policy for $50k in coverage at a reasonable rate... but $5k doesn't go very far these days. So far you guys appear to be doing great and I'd definitely recommend StorPlace! Thank you!!!
By Todd
The staff is very professional. Nicole was very welcoming and accommodating as I was moving from one StorPlace to another to better fit my needs. I then encountered Tammy on my next visit and it was great to see there is consistency with their customer service.
By Robert M.
If the price was a little lower I'd give them 5 stars. They are very nice, clean, helpful, and convenient location.
By Angela
Very professional and helpful -- thanks very much.
By Marsha
Lori in Murfreesboro, TN was quick, caring, and thorough. The place was clean and well kept. I would highly recommend StorPlace Self Storage to anyone!!
By Cynthia
The customer service representatives were so nice and friendly.They were very helpful
By Lavell Johnson H.
My experience was nothing but excellent. Amy, the manager always went far and above to make sure my storage needs were met. i definitely would recommend and would be my 1st choice for future use. thx Doug Webb
By Doug