It is still cool
It is still cool. but not as perfect as before.
By Mei H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
427 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The official e-commerce website for Sony, Sony Style offers VAIO, BRAVIA, Blu-ray Disc, Walkman, Reader Digital Book, Cyber-shot and Handycam along with services and support to consumer and professional markets.
Store Sony (store.sony.com) has 427 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 17 reviews with 4 stars · Clear filters
It is still cool. but not as perfect as before.
By Mei H.
Good products.
By Emre
I purchased a TV which was cracked when delivered. The customer service team were helpful and resolved the issue first time.
By Dean
Great TVs even if the phones aren’t the best
By Lucy R.
Alles Super +++ Dankeschön, top Service
By Weißkopf
Hard to navigate at times
By Ian
Very happy with service!
By Josh T.
If you prefer Android platform for smartphones, Sony is the best option. The quality of each and every part used in its devices is far superior than other brands. As a matter of fact, I am a fan of Sony products. They are slightly expensive than other companies' products but you get quality for the extra bucks you are paying. I do not mind paying more if I get something better. All the products in electronics I use are mostly from Sony. While I have an iPhone as well but I prefer using Sony as my first phone.
By Samir